December Panopto Update: Everything You Need to Know
We’re excited to share the latest progress on UNCW’s transition to Panopto, our new campus-wide video and instructional media platform....
Information Technology Services News
Stay up-to-date with news and updates from Information Technology Services (ITS)! Check back often and never miss out on any of our area's latest announcements.
Recent Posts
Showcase Your Tech Insights at Tech Xperience: Proposal Deadline Feb. 10!
Join us for Tech Xperience 2026 on Mar. 19, where we’ll showcase technology innovations and initiatives with the UNCW community. Don’t...
Join Us for Microsoft AI Day on Thursday, Dec. 4.
We are excited to welcome faculty, staff and students to Microsoft AI Day on Thursday, Dec. 4, a campus-wide event designed to showcase how AI is...
ITS Invites You to Our First Ever Techsgiving
ITS is excited to announce our first-ever Techsgiving, a tech-filled celebration for the campus before the holidays! Join us on Thursday, Nov. 20,...
Celebrate Cybersecurity Awareness Month with Us!
October is Cybersecurity Awareness Month, and we have an exciting lineup of events and activities for faculty, staff and students. Explore what we...
ITS Brings Exciting macOS Enhancements to Campus
Big improvements are coming to Mac users this month. We are unveiling a series of updates designed to enhance your experience, from simplified...
Maintenance Weekend Oct. 10 (5 p.m.) to Oct. 13 (8 a.m.)
From Oct. 10 (5 p.m.) to Oct. 13 (8 a.m.) , as part of our pre-approved maintenance schedule, we will conduct maintenance work on various...
Reminder: Submit Classroom & Lab Software Requests by Nov. 1
The Spring semester will be here before you know it, and now is the time to plan ahead. As part of our semester-based schedule, all classroom, lab...
Microsoft Update Affecting Duo Login Experience
Microsoft has announced a mandatory security update that will go live the evening of Sept. 12, 2025. The update affects how you log in to...
A Fall Update from our CIO, Dr. Sharyne Miller
As we begin a new semester, I am excited to share updates on the work we've been doing to enhance your technology experience. From new tools...
Maintenance Weekend Sept. 5 (5 p.m.) to Sept. 8 (8 a.m.)
From Sept. 5 (5 p.m.) to Sept. 8 (8 a.m.) , as part of our pre-approved maintenance schedule, we will conduct maintenance work on various...
Panopto Update: Everything You Need to Know
We're excited to share the latest on UNCW's move to Panopto, our new campus-wide video and instructional media platform. The upcoming...
Maintenance Weekend Aug. 8 (noon) to Aug. 11 (8 a.m.)
From Aug. 8 (noon) to Aug. 11 (8 a.m.) , as part of our pre-approved maintenance schedule, we will conduct maintenance work on various campus...
Updates to UNCW's Adobe License – What You Need to Know
We are pleased to share that UNCW has successfully updated the Adobe license agreement, with changes taking effect between 1:30 and 3:30 p.m. on...
Discover Panopto: Your New Video Platform
We’re excited to share that we have officially adopted Panopto as our campus-wide video platform, bringing a modern, user-friendly tool to...
AV Media Rate Adjustments: What to Know
To continue providing high-quality AV Media services to the campus community, we will be adjusting our rates for the first time since 2014. This...
Maintenance Weekend May 30 (noon) – June 2 (8 a.m.)
From May 30 (noon) to June 2 (8 a.m.), as part of our pre-approved maintenance schedule, we will conduct maintenance work on various campus...
SeaNet Retires as We Complete the Transition to Banner 9
As we continue to make significant progress with the Banner 9 upgrade, we’re entering the final phase, which includes an important change. On...
Windows 11 Update: Classrooms & Labs Up Next
With Microsoft ending support for Windows 10 on Oct. 14, 2025, we're excited to share that we're ahead of schedule in our transition to...
Faculty & Staff: Help Us Evaluate Adobe Use
Please take a few minutes to complete the Adobe Use on Campus Survey. Your feedback will play a key role in helping us understand campus needs and...
A Spring Update & Summer Outlook from our CIO, Dr. Sharyne Miller
As the spring semester winds down, I'd like to share a few updates on recent and ongoing efforts. Our team is focused on enhancing systems,...
Updated Software Request Process for Classrooms, Labs & Shared Computing
To help faculty & staff better plan for upcoming semesters, we have an updated process to improve software requests.
Highlights from Tech Xperience 2025
On March 27, Information Technology Services (ITS) hosted the second bi-annual Tech Xperience. This year's event brought together students,...
Annual Computer Asset Verification Begins in April
Annual computer asset verification starts in April. At that time, all assets in TIMS will reset to an unverified state. Need help? Use our...
UNCW Recognized for Digital Campus Innovation
Enhanced its annual fall move-in experience with UNCW Mobile, an app launched in June 2024.
Join Us March 27 for Tech Xperience 2025
Join us on March 27 for Tech Xperience 2025! You'll hear from faculty, staff and students as they share cutting-edge technology innovations...
Maintenance Weekend March 7 (5 p.m.) – March 10 (8 a.m.)
From March 7 (5 p.m.) – March 10 (8 a.m.), as part of our preapproved maintenance schedule, we will conduct maintenance work on various...
Behind the Screens: The Hidden Layers of Data Protection
Following Love Data Week (Feb. 10-14)—an international celebration of data—we're taking significant strides to enhance how data is...
Panopto Trial Extended – Join Before March 1
We're always looking for the best instructional technology tools to enhance your teaching experience and support your professional needs....
Windows 11 Rollout Begins Feb. 5
Microsoft will end support for Windows 10 on Oct. 14, 2025. We’re excited to announce a campus-wide shift to Windows 11 starting Feb. 5....
Boost Your Teaching with These Four Essential Classroom Services
Enhance your classroom experience with reliable tools & dedicated support.
Showcase Your Tech Insights at Tech Xperience: Proposal Deadline Feb. 10!
Join us for Tech Xperience 2025 on Mar. 27, where we’ll showcase technology innovations and initiatives with the UNCW community. Don’t...
Join the Panopto Trial: Faculty & Staff Participants Wanted
We're always looking for the best instructional technology tools to enhance your teaching experience and support your professional needs....
A Fall Update & Spring Outlook from our CIO, Dr. Sharyne Miller
As we approach the end of the fall semester, I'd like to share some exciting updates on the projects and initiatives ITS has been working on...
Important Updates to Duo Two-Factor Authentication (2FA) Coming Jan. 27
We're excited to share some important updates to UNCW’s Duo two-factor authentication (2FA) system, aimed at enhancing security across...
Planned Maintenance Weekend Nov. 15-17 & Nov. 22-24
We will perform system maintenance during the weekends of Nov. 15-17 and Nov. 22-24. Please plan accordingly, as all systems and services are...
Windows 11 Rollout & How You Can Upgrade Early!
Microsoft will end support for Windows 10 on Oct. 14, 2025. We’re excited to announce a campus-wide shift to Windows 11 starting next...
Now Available: macOS Sequoia Upgrade for UNCW-Owned Apple Computers
The macOS Sequoia upgrade is now available for university-owned Apple computers. Learn how to upgrade today!
Take Action: Summer & Fall 2020 Courses in Canvas Will Be Deleted Nov. 18
As part of our maintenance plan, Summer and Fall 2020 courses in Canvas will be deleted on Nov. 18. This is part of our bi-annual cycle to manage...
Maintenance Weekend Oct. 18 (5 p.m.) to Oct. 21 (8 a.m.)
From Oct. 18 (5 p.m.) to Oct. 21 (8 a.m.), as part of our preapproved maintenance schedule, we will conduct maintenance work on various campus...
Celebrate Cybersecurity Awareness Month with Us!
October is Cybersecurity Awareness Month, and we have an exciting lineup of events and activities for faculty, staff and students. Explore what we...
Discover Copilot for Microsoft 365: A Unique AI Opportunity for Faculty & Staff
UNCW is excited to offer 50 faculty and 50 staff the opportunity to join a 9-month pilot to evaluate Copilot for Microsoft 365, a tool designed to...
Maintenance Weekend Sept. 6 (5 p.m.) – Sept. 9 (8 a.m.)
From Sept. 6 (5 p.m.) to Sept. 9 (8 a.m.), as part of our preapproved maintenance schedule, we will conduct maintenance work on various campus...
Maintenance Weekend Aug. 9 (noon) – Aug. 12 (8 a.m.)
ITS has scheduled maintenance from Aug. 9 (noon) to Aug 12 (8 a.m.). These windows allow ITS the opportunity to patch and upgrade UNCW systems,...
Maintenance Weekend May 31 (noon) – June 3 (8 a.m.)
ITS has scheduled maintenance from May 31 (noon) to June 3 (8 a.m.). These windows allow ITS the opportunity to patch and upgrade UNCW systems,...
A Spring Update from Our CIO, Sharyne Miller
ITS is committed to innovation, security, & research needs at UNCW. I'm excited to share information about the strategic plan, research...
Assessing Our Research & High-Performance Computing Needs
UNC Wilmington is assessing its research computing needs & engaging faculty, students & staff through surveys & focus groups to shape...
Microsoft Copilot AI Chat is Now Available for UNCW
You can now leverage the power and convenience of Artificial Intelligence (AI) in Microsoft Copilot with Commercial Data Protection. Developed in...
ITS Welcomes New Staff to Our Team!
UNCW's Information Technology Services welcomes new staff members to their team. Aaron Culler will lead IT security, Blake Daniels will be...
IT Security Update to Open Authorization (OAuth 2.0)
OAuth 2.0 is an authorization protocol websites or applications use to access information from other apps. If you have used campus applications...
New Microsoft Teams 2.0 - Faster, Simpler, & Improved
On April 1, we will transition to the new Teams, giving you a redesigned look and providing a faster, simpler, and more flexible experience. The...
New! Technology Inventory Management System (TIMS)
We are thrilled to introduce TIMS, a game-changer for UNCW departments. This innovative system will streamline computer inventory management and...
Get New, Powerful, High-Performance Computing!
We have some exciting news for researchers! The Center for Marine Science, Information Technology Services, and the Office of Research and...