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Tech Talk: News & Events

Welcome to Tech Talk, your go-to newsletter for the latest news and events from Information Technology Services (ITS)! We frequently update this page, so check back often and never miss out on any of our area's latest news and noteworthy events!

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A Fall Update & Spring Outlook from our CIO, Dr. Sharyne Miller

As we approach the end of the fall semester, I'd like to share some exciting updates on the projects and initiatives ITS has been working on for the campus community. Learn more about what we've been working on and what's coming next, from new features to essential updates!

A Fall Update & Spring Outlook from our CIO, Dr. Sharyne Miller

Important Updates to Duo Two-Factor Authentication (2FA) Coming Jan. 27

We're excited to share some important updates to UNCW’s Duo two-factor authentication (2FA) system, aimed at enhancing security across our campus. These updates include the introduction of Duo Verified Push and improvements to Duo Passcodes, both of which are designed to provide better protection for your account and data.

Important Updates to Duo Two-Factor Authentication (2FA) Coming Jan. 27

Upgrade Your Operating System Today!

${newsImageAlt} Windows 11 Rollout & How You Can Upgrade Early! Microsoft will end support for Windows 10 on Oct. 14, 2025. We’re excited to announce a campus-wide shift to Windows 11 starting next semester. Upgrade early by submitting a service request today! Windows 11 Rollout & How You Can Upgrade Early!
${newsImageAlt} Now Available: macOS Sequoia Upgrade for UNCW-Owned Apple Computers ITS is pleased to announce the macOS Sequoia upgrade is now available for university-owned Apple computers. Learn how to upgrade today! Now Available: macOS Sequoia Upgrade for UNCW-Owned Apple Computers

EXPLORE OUR INNOVATIVE IT SOLUTIONS & ENHANCEMENTS

Microsoft Copilot AI Chat is Now Available for UNCW You can now leverage the power and convenience of Artificial Intelligence (AI) in Microsoft Copilot with Commercial Data Protection. Developed in partnership with OpenAI, Copilot uses advanced language models to deliver unparalleled assistance. Microsoft Copilot AI Chat is Now Available for UNCW
New Microsoft Teams 2.0 - Faster, Simpler, & Improved On April 1, we will transition to the new Teams, giving you a redesigned look and providing a faster, simpler, and more flexible experience. The new Teams are available now if you want to switch early. Learn more about new Microsoft Teams 2.0! New Microsoft Teams 2.0 - Faster, Simpler, & Improved
New! Technology Inventory Management System (TIMS)  We are thrilled to introduce TIMS, a game-changer for UNCW departments. This innovative system will streamline computer inventory management and efficiently track computers submitted for surplus. New! Technology Inventory Management System (TIMS) 
UNCW - Mobile app is shown on a phone

UNCW - Mobile, the Offical App

The University of North Carolina Wilmington’s official app, UNCW - Mobile, offers quick access to essential campus information. Easily connect to university resources, get directions, track shuttles in real-time, access the academic calendar, and stay updated with the latest news and events.

Get UNCW - Mobile!

Guide For Responsible Use of Generative AI

Check out our guide to help you gain confidence in utilizing AI tools and models effectively while ensuring the security of UNCW’s data.

Responsible Use of Generative AI
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Assessing Our Research & High-Performance Computing Needs

UNC Wilmington is assessing its research computing needs & engaging faculty, students & staff through surveys & focus groups to shape its strategy. Join the collaborative effort & have your say in this important initiative!

Assessing Our Research & High-Performance Computing Needs
Learn How We Support RESEARCH PROJECTS
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IT Security Update to Open Authorization (OAuth 2.0)

OAuth 2.0 is an authorization protocol websites or applications use to access information from other apps. If you have used campus applications such as Zoom or Adobe, then you have utilized OAuth 2.0.  Read More About What's Changing With Oauth 2.0.

IT Security Update to Open Authorization (OAuth 2.0)

ITS Welcomes New Staff to Our Team!

UNCW's Information Technology Services welcomes new staff members to their team. Aaron Culler will lead IT security, Blake Daniels will be responsible for enterprise systems support, data management, and architecture while Zerek Olson will act as Governance & Risk Information Privacy Officer.

ITS Welcomes New Staff to Our Team!

Ways We Can Help

Technology Assistance Center (TAC) employee works on a computer Visit the Technology Assistance Center (TAC) If you need technical support, look no further than the Technology Assistance Center (TAC), now with extended support hours! We're committed to ensuring you have the technology you need, such as loaner laptops, even during the Library renovation! Learn More About Our Loaner Laptop Services
UNCW's mascot Sammy Seahawk using a computer Training & Development Opportunities We have training and development for all Seahawks. We offer an improved online learning platform called Percipio, in-person technology training in Dare to Learn and Linkedin Learning! Discover opportunities
uncw desktop Canvas Support is Available 24/7 Need Canvas help and support? You've got options! Click the help button in Canvas for 24/7 support. Or, contact TAC for technical issues with access or error messages. For instructional design & basic user-end support, DEeL has you covered. Learn About Canvas help & support

Collaborative ITS Project Management Services

At the ITS Project Management Office (PMO), we understand the importance of collaborative project management services for the campus community. Learn more about our services for your IT project, large or small!
Discover ITS Project Management Services

University News

UNCW Board of Trustees to Hold Special Called Meeting Dec. 13 READ MORE
UNCW, CFCC Partner to Address Nursing Shortage READ MORE
UNCW Wins Esports Conference Championship READ MORE
Explore more ITS news

Looking for past editions of Tech Talk? Look no further! Check out Tech Talk from September 2017- 2023 in our library archives.

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