Starfish: A Tool for Student Success

Starfish for Faculty & Staff

NEW! Starfish Statement for Syllabi (optional):  

Starfish is UNCW’s student success technology designed to connect you with the instructors and staff who are here to help you succeed.  Some of the ways you may connect with Starfish are by scheduling appointments or receiving notifications (concerns and kudos – things you’ve done well!).  You can also connect with student support services in Starfish, such as the University Learning Center and Disability Resource Center.  Please visit or email if you have Starfish-related questions. 

Progress surveys are used by instructors and advisors to identify students who may be in need of additional assistance. We deploy progress surveys through Starfish four times per semester directly to instructors of record. The instructors of record then complete the survey for each section of a course. Any indication of a student needing support is shared with the student and advisor. The advisor then reaches out to the student and offers support. Thank you for supporting students.

See the link below titled “Responding to a Progress Survey” for more assistance.


Hear what your colleagues have to say to new faculty about Starfish in this video!

Click here to view the Starfish New Faculty Orientation Video

Features of Starfish

Starfish is a web-based productivity tool for students, instructors, advisors, and campus support staff. Some of the tools and features include:

  • The ability to give feedback to students about academic performance, to raise concerns, or share information with other members of the UNCW community

  • An easy way to post office hours and enable students to self-schedule appointments with you

  • One-stop access to student data, like registration PINS, time tickets, current class schedules and course histories, GPA, and much more!

  • Send individual or bulk emails to students in your advising list or class roster

  • View and share advising notes for students or post relevant documents to a student's e-file for future viewing

Getting Started

Getting started is easy! Starfish is accessible using your UNCW login credentials.  Please note that Internet Explorer is no longer supported.  We recommend using Chrome.

User Guides
User Guides
Getting Started Guide

Setup your Profile, Office Hour Block, and Sync your calendar to Outlook.

Navigating My Student List

Learn how to view student information in Starfish, including registration PINS and time tickets.

Managing Appointments

Learn how to make and manage appointments, or create group sessions for your students.

Guidelines & Best Practices for Student Notes

Review guidelines and best practices for entering student notes in Starfish, including examples of what should and should not be included.

Flags, Kudos, & Referrals

Learn how to communicate your observations about students to the campus community or refer students to support resources that can help them succeed.

Responding to a Progress Survey Progress surveys are a concise way to raise flags and kudos for your students during critical points in the semester. Learn how to respond to a Progress Survey.

 How do I know what role I need?

Click to download a copy of the Starfish Role Request form.

Starfish is a great way to stay organized with my students and share information campus-wide. I also appreciate how this tool integrates easily with Outlook.