Report Citizen Complaint

1. It is the policy of the UNCW Police Department to investigate all allegations and complaints of misconduct against any member of the department. Proper adherence to the provisions of this policy will clear the innocent and facilitate prompt and equitable corrective disciplinary action.
2. A complaint against a police department employee may be made to any employee in person, by email, telephone 910.962.2222 or by mail. Citizens submit via email to the Chief of Police, Frank Brinkley or mail it to:
   • UNCW Police Department, Attn: Chief Frank Brinkley, 601 South College Road, Wilmington, NC 28403
3. Complaints can be submitted anonymously, however, to ensure a thorough investigation, the department's ability to contact the complainant is vital and we request contact information be included.
4. If you do not wish your identity to be known, then do not provide your name or contact information. 
5. A thorough investigative report will be completed and forwarded to the chief of police, who will review the findings and make a final determination as to the action to be taken. Any disciplinary action taken against a member of the department will be kept confidential as required by state personnel law.
6. The Chief of Police or designee, will notify the complainant of the disposition of the internal investigation.

The Disposition of the Complaints are Classified as Follows:

• Not involved - The employee was not present at the time the alleged misconduct occurred.
• Unfounded - The incident did not occur or the employee investigated was not involved.
• Not Sustained - There is insufficient evidence to either prove or disprove the allegation.
• Exonerated - The incident occurred but was lawful and proper.
• Sustained - The allegation is supported by sufficient evidence to indicate the allegation is true.