Student Mail

For students living on campus, the campus box serves as their official campus address and the only mailing address.

Campus Box Assignments

Campus boxes are required and are automatically assigned for the below students:

• Freshmen
• Residential students
• International students

Campus boxes are required for residents of UNCW.

Rental Rates for Student Campus Boxes

Rental per semester is $11.00.

To receive mail/packages to your UNCW campus box, it must be addressed as follows:

[Student's Full Name]
UNCW Station CB # _____
601 S College Rd
Wilmington, NC 28407 - ____

CB# = 5-digit Campus Box Number
Add the last 4 digits of your campus box number after the UNCW zip code.

VIEW BOX NUMBER

Please note that UNCW has been assigned a unique zip code for student mail. This zip code, 28407, is to be included on all incoming student mail.

Voter Registration Address

When registering to vote, the mailing address needs to be the following:

[Student's Full Name]
UNCW Station CB # _____
601 S College Rd
Wilmington, NC 28407 - ____

CB# = 5-digit Campus Box Number
Add the last 4 digits of your campus box number after the UNCW zip code.

Email Notifications

• E-mail notifications are generated regularly until your package/mail is picked up.
• If your package/mail is not picked up after a sufficient time, the package/letter will be returned to the sender as "unclaimed."

To Receive a Package/Mail

• Check your campus e-mail to confirm your package/mail is ready for pickup. The notification email will let you know if your package/letter is at the Pickup Window or the Smart Package Lockers. All you need to bring is your UNCW One Card.
• Note: packages/mail are not ready for pickup until you receive an e-mail from Seahawk Mail. Please allow for processing time in our system. We always strive to make pickup a quick and easy process.
• Note: Due to the way USPS processes our packages, there may be up to a 24 hour delay between when USPS tracking is updated to "delivered" and when USPS actually delivers to us. 

Visit Seahawk Mail in the Fisher University Union, and follow the below instructions:

Instructions for the Smart Package Lockers

Video Instructions

• Hold your UNCW One Card on the card scanner of the correct Kiosk (as noted in email)
• Within a few seconds, the locker with your package will open
• Retrieve your package and close the locker
• If you have a package in another locker, repeat the above steps.

Instructions for the Pickup Window

• Hold your UNCW One Card on the card scanner
• Your package/mail will be retrieved by the window clerk

For the safety of our students, all packages are delivered to the Seahawk Mail Center, located in the Fisher University Union. Seahawk Mail does not deliver packages to residence halls.

Packages Accepted

We accept packages shipped by the following carriers: USPS, UPS, FedEx Ground, FedEx Express, and DHL. We cannot accept groceries/food or other direct delivery services, such as from Instacart, Whole Foods, Walmart (delivery from store), Shipt, DoorDash, Uber Eats, Domino's, etc. If you would like to use direct delivery services, such as those, you should use the physical address of your dorm, not your mailing/shipping address (provided below).

Delivery of Flowers, Gift Baskets and Balloons

Seahawk Mail does accept deliveries from local florists. We notify students by a courtesy phone call and e-mail, requesting they come to the mail window located in the Fisher University Union to sign for and receive their package. Special assistance is available upon request for those with special needs.

Delivery of Perishable Items or Medical Supplies

Seahawk Mail notifies students by e-mail, requesting they come to the mail window located in the Fisher University Union to sign for and receive their package. Special assistance is available upon request for those with special needs.

Perishable items or medical supplies requiring special handling are stored in a refrigerator until the student picks up the mail at the postal window in the Fisher University Union.

Monetary Gifts

Do not send cash. Seahawk mail recommends that you use checks or money orders rather than cash when sending monetary gifts.

How to Send Packages to UNCW Students

When shipping perishable items or medical supplies that need special handling, please place a notation on the package (e.g. refrigerate).

• When sending flowers, gift baskets and balloons, include the student's full name and campus box number.
• Address other packages to students as noted below:

[Student's Full Name]
601 South College Road
UNCW Station CB # _____
Wilmington NC 28407 - ____

CB# = 5-digit Campus Box Number
Add the last 4 digits of your campus box number after the UNCW zip code.

A forwarding address must be submitted to postal@uncw.edu if a student participates in any of the following programs or if these certain situations arise in a semester:

• Study abroad
• Student teaching
• Internship
• Exchange program
• Not enrolled or returning for the semester
• Withdraw
• Emergency medical leave
• Graduating

Upon return, students need to notify Seahawk Mail and receive a new campus box assignment.

Students who graduate, or who will not return to UNCW, will have mail forwarded for one year and magazines/newspapers forwarded for 60 days. To avoid the delays in forwarding mail, notify anyone sending mail to your UNCW campus box of your new address.

Seahawk Mail is allowed to forward only certain United States Postal Service (USPS) packages, letters, newspapers and magazines. We are not able to forward any FedEx or UPS packages. All FedEx or UPS packages will be returned to the sender if not picked up.

A Campus Box Request/Forwarding Form is available at the Postal front counter. This form must be completed to request that your campus box remain open or closed during the summer sessions. You must be enrolled in classes to keep your box open. Please print clearly!

Students who do not complete the form will have their campus box closed, and any mail or packages will be returned to the sender.

If a student elects to close their campus box for the summer:

• Only personal U.S. Postal Service (USPS) mail is forwarded. This would include first-class letters and magazines or newspapers.
• Seahawk Mail is not allowed to forward FedEx or UPS mail or parcels. All FedEx or UPS packages will be returned to the sender if not picked up.
• Campus mail is not forwarded. Campus mail is returned to the department with a "box closed for summer" notification.
• Mail forwarding does not start until after graduation