I hope this message finds you well as we prepare to embark on a new academic year together! As technology services and support are an integral part of university daily life, I would like to take the time to share with you some exciting initiatives we have been working on to support our campus.
Institutional Research & Planning (IRP) and Information Technology Services (ITS) are excited to roll out an Enterprise Data Warehouse (EDW). This EDW centralizes data from various sources, fueling next-gen analytics, reports and dashboards. Our new Student Lifecycle models will enhance decision-making with sleek Tableau and Power BI visuals. Stay tuned for Phase II, as we team up with more areas and data sources for even greater insights.
Great news for researchers! ITS has formed a new partnership to provide access to HPC resources. Faculty, and their students, can now access considerable computing power with storage to facilitate more simulations and faster results. We encourage you to check it out at Academic Research Computing!
Faculty members can bring cloud computing curriculum into their classrooms and access resources for research through AWS. Additionally, educators can stay at the forefront of AWS Cloud innovation to equip students with the skills they need to get hired in one of the fastest-growing industries. Take the first step by submitting a request to our research team and unlock the endless possibilities of AWS cloud computing today!
We are thrilled to introduce TIMS, a game-changer for UNCW departments. This innovative system streamlines computer inventory management and efficiently tracks computers submitted for surplus. By leveraging TIMS powerful reporting features, we will gain valuable insights into computers utilized on campus, allowing us to optimize the Lifecycle Computer Replacement Program.
The UNCW Information Technology Governance & Data Governance Programs promote university-wide collaboration and a strong culture of data security, quality, and informed decision-making. Recently, we met with our officially appointed data stewards to discuss their roles. They will be responsible for the use, accuracy, security and privacy of university data in their departments. Keeping your data secure and easily accessible to authorized users is a top priority.
A core responsibility of ITS is providing centralized project management services to facilitate new implementations, business needs assessments, and process (re)development. Requests are reviewed and prioritized through IT Governance regularly. Get help or kick-start your project by visiting our myTAC portal today. Submit your request today!
As the EDUCAUSE Primary Representative for UNCW, I want to highlight the advantages of the EDUCAUSE membership benefits available to faculty and staff. EDUCAUSE is a nonprofit association that supports leaders, managers, and users of IT to advance higher education. As a member, you can access a wide range of resources making your work easier. These resources include research, toolkits, publications, professional development opportunities, and analytics and benchmarking services. If you are interested in learning more, please contact me. I’m happy to help.
The new uncw.edu website launched on May 19, 2023. This redesign marks a significant milestone for UNCW as it is the first major overhaul of our website. Continued updates include features such as sitewide news and events to keep you in the loop, a Chatbot for seamless assistance, and an engaging faculty and staff profile module. You can read more about the launch in a Message from Chancellor Volety.
We look forward to making this year a success for you and your endeavors.
Be well,
Sharyne
Get ready for informative and fun-filled activities throughout the month of October to help you learn to be cyber-smart and keep all information safe.
This year's training utilizes Seahawk Secure/KnowBe4's platform and focuses on our shared responsibility to identify, respond to, and report common information security threats. Expect an email with detailed instructions for completing your training. To avoid weekly reminder emails, complete your training at your earliest convenience.
We want to know how we’re doing as a security team. Complete the optional “Security Awareness Proficiency Assessment” and “Security Culture Survey.” These two items will help drive the direction of our security activities and needed improvements. The department with the highest completion rate at the end of the month gets treated to yummy Insominia Cookies.
Join our Cybersecurity Awareness training program hosted on Canvas. This course has been thoughtfully designed with your needs in mind, and we're thrilled to announce that it's officially launched and ready for you to enroll. Don't miss out on this opportunity to enhance your cybersecurity knowledge.
Prepare yourself for an exciting cybersecurity-themed trivia escape room challenge. It promises to get you thinking about ways to be cyber-safe. We encourage everyone to join in the fun. More details about how to participate will be announced next week.
Awesome swag awaits those eager to test their knowledge about cybersecurity. We have two locations this year so make sure to drop by to meet the team and for a chance to win prizes.
Let’s work together to have a cyber-safe year.
We are thrilled to introduce TIMS, a game-changer for UNCW departments. This innovative system will streamline computer inventory management and efficiently track computers submitted for surplus. By leveraging the TIMS powerful reporting features, we will gain valuable insights into the computers utilized on campus, allowing us to optimize the university Lifecycle Computer Replacement Program. Together, we can enhance efficiency, improve reporting, and ensure the smooth operation of computer resources.
To facilitate a smooth transition to the new system, we have created a SharePoint site with information and resources to help you manage your department computer assets. You will find these resources in the Technology Inventory Management System (TIMS) hub.
TIMS houses over 8,000 campus computer assets with plenty of storage for additional assets. Stay tuned as we add more technology assets to the system in the future, including mobile devices.
Self-guided - TIMS – Technology Inventory Management System Training
The course is located in MySeaport under Percipio. We recommend that faculty and staff who manage computer assets check out the training.
We have good news! This past year, the UNCW ITS Training Team worked hard to record and transfer the Digital Accessibility courses from an instructor-led format in the Dare to Learn Academy to an on-demand format in Percipio.
We hope you’ll take a few moments to login to Percipio (formally SkillPort) and look around today!
UNCW employees are strongly encouraged to take the IT Security Training to help you identify the strategies hackers use to access your information. The training takes less than 30 minutes and provides engaging scenarios to put your knowledge and skills into action.
ITS appreciates your dedication to protecting our campus users and information resources!
We will be performing maintenance work this weekend as part of our preapproved scheduled maintenance weekends. From September 8 (5 p.m.) – September 11 (8 a.m.), maintenance work will be conducted on various campus systems. These windows allow us the opportunity to patch and upgrade UNCW systems, which are required to keep our systems and data secure and highly available.
Maintenance windows are approved 3 years in advance by the Chancellor’s calendar committee. The dates selected are intended to minimize impact to the campus and allow for proper planning by the campus.
You may view our maintenance schedule and details about the availability of systems on our Maintenance Schedule page.
We appreciate your patience as we conduct this essential maintenance.
If you have any questions, please CHAT with TAC or visit the myTAC portal for additional resources.
We will be performing maintenance work this weekend as part of our preapproved scheduled maintenance weekends. From August 4 (noon) – August 7 (8 a.m.), maintenance work will be conducted on various campus systems. These windows allow us the opportunity to patch and upgrade UNCW systems, which are required to keep our systems and data secure and highly available.
Maintenance windows are approved 3 years in advance by the Chancellor’s calendar committee. The dates selected are intended to minimize impact to the campus and allow for proper planning by the campus.
You may view our maintenance schedule and details about the availability of systems on our Maintenance Schedule page.
We appreciate your patience as we conduct this essential maintenance.
If you have any questions, please CHAT with TAC or visit the myTAC portal for additional resources.
We’re excited to share that the second phase of our Sammy file server retirement plan has begun. In this phase, we will collaborate with departments to move data from Sammy/Departments to SharePoint and/or Teams. Our goal is to complete all departmental transitions by Sept. 30, 2023.
To get started, our project managers will contact department representatives to coordinate the transfer of files and data.
Once a plan is in place, our team will provide a report to the department representative highlighting any potential issues. These issues could include items such as:
It's important for the department to correct any filename issues that may arise, prior to the migration. Since the filename will need to be changed, departments should decide what filename works best.
Once all issues are addressed, our team will assist with moving your data according to a predetermined schedule.
The data from Sammy/Departments will be copied to a new document library. Depending on your needs, your department can decide whether to:
To ensure a smooth transition, the content on Sammy will be set to read-only. This means that individuals will still be able to access files but won’t be able to make changes or create new content. All updates and new files will be made within SharePoint/Teams, ensuring a streamlined and collaborative environment.
We are dedicated to making this transition as simple and seamless as possible for your department. Together, we’re moving towards a more collaborative & seamless working environment.
If you have any questions, please CHAT with TAC or visit the myTAC portal for additional resources.
We will be performing maintenance work this weekend as part of our preapproved scheduled maintenance weekends. From June 2 (12 p.m.) – June 5 (8 a.m.), maintenance work will be conducted on various campus systems. These windows allow us the opportunity to patch and upgrade UNCW systems, which are required to keep our systems and data secure and highly available.
Maintenance windows are approved 3 years in advance by the Chancellor’s calendar committee. The dates selected are intended to minimize impact to the campus and allow for proper planning by the campus.
You may view our maintenance schedule and details about the availability of systems on our Maintenance Schedule page.
We appreciate your patience as we conduct this essential maintenance.
If you have any questions, please CHAT with TAC or visit the myTAC portal for additional resources.