Laptop opened to the ITS website overlooking the beach

Tech Talk: News & Events

Welcome to Tech Talk, your go-to newsletter for the latest news and events from Information Technology Services (ITS)! We frequently update this page, so check back often and never miss out on any of our area's latest news and noteworthy events!

A Spring Update & Summer Outlook from our CIO, Dr. Sharyne Miller

As the spring semester winds down, I'd like to share a few updates on recent and ongoing efforts. Our team is focused on enhancing systems, strengthening support and introducing technology that meets the evolving needs of our campus community.

A Spring Update & Summer Outlook from our CIO, Dr. Sharyne Miller

Updates That Matter

Updated Software Request Process for Classrooms, Labs & Shared Computing To help faculty & staff better plan for upcoming semesters, we have an updated process to improve software requests. Updated Software Request Process for Classrooms, Labs & Shared Computing

Annual Computer Asset Verification Begins in April Annual computer asset verification starts in April. At that time, all assets in TIMS will reset to an unverified state. Need help? Use our resources to stay on track. Annual Computer Asset Verification Begins in April

Boost Your Teaching with These Four Essential Classroom Services Enhance your classroom experience with reliable tools & dedicated support. Boost Your Teaching with These Four Essential Classroom Services

Upgrade Your Operating System Today!

Windows 11 Rollout Begins Feb. 5 Microsoft will end support for Windows 10 on Oct. 14, 2025. We’re excited to announce a campus-wide shift to Windows 11 starting Feb. 5. Upgrade early by submitting a service request today! Windows 11 Rollout Begins Feb. 5

Now Available: macOS Sequoia Upgrade for UNCW-Owned Apple Computers The macOS Sequoia upgrade is now available for university-owned Apple computers. Learn how to upgrade today! Now Available: macOS Sequoia Upgrade for UNCW-Owned Apple Computers

UNCW Recognized for Digital Campus Innovation

Enhanced its annual fall move-in experience with UNCW Mobile, an app launched in June 2024.

UNCW Recognized for Digital Campus Innovation

Guide For Responsible Use of Generative AI

Check out our guide to help you gain confidence in utilizing AI tools and models effectively while ensuring the security of UNCW’s data.

Responsible Use of Generative AI

Assessing Our Research & High-Performance Computing Needs

UNC Wilmington is assessing its research computing needs & engaging faculty, students & staff through surveys & focus groups to shape its strategy. Join the collaborative effort & have your say in this important initiative!

Assessing Our Research & High-Performance Computing Needs

Learn How We Support RESEARCH PROJECTS

IT Security Update to Open Authorization (OAuth 2.0)

OAuth 2.0 is an authorization protocol websites or applications use to access information from other apps. If you have used campus applications such as Zoom or Adobe, then you have utilized OAuth 2.0.  Read More About What's Changing With Oauth 2.0.

IT Security Update to Open Authorization (OAuth 2.0)

Microsoft Copilot AI Chat is Now Available for UNCW

You can now leverage the power and convenience of Artificial Intelligence (AI) in Microsoft Copilot with Commercial Data Protection. Developed in partnership with OpenAI, Copilot uses advanced language models to deliver unparalleled assistance.

Microsoft Copilot AI Chat is Now Available for UNCW

Ways We Can Help

Technology Assistance Center (TAC) employee works on a computer

Visit the Technology Assistance Center (TAC) If you need technical support, look no further than the Technology Assistance Center (TAC), now with extended support hours! We're committed to ensuring you have the technology you need, such as loaner laptops, even during the Library renovation! Learn More About Our Loaner Laptop Services

UNCW's mascot Sammy Seahawk using a computer

Training & Development Opportunities We have training and development for all Seahawks. We offer an improved online learning platform called Percipio, in-person technology training in Dare to Learn and Linkedin Learning! Discover opportunities

Canvas Support is Available 24/7 Need Canvas help and support? You've got options! Click the help button in Canvas for 24/7 support. Or, contact TAC for technical issues with access or error messages. For instructional design & basic user-end support, DEeL has you covered. Learn About Canvas help & support

Collaborative ITS Project Management Services

At the ITS Project Management Office (PMO), we understand the importance of collaborative project management services for the campus community. Learn more about our services for your IT project, large or small!

Discover ITS Project Management Services

UNCW - Mobile, the Official App

The University of North Carolina Wilmington’s official app, UNCW - Mobile, offers quick access to essential campus information. Easily connect to university resources, get directions, track shuttles in real-time, access the academic calendar, and stay updated with the latest news and events.

Get UNCW - Mobile!