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Meet Our Team

Meet Our Team

Frederick Holding

Director

Fred received his Bachelor's from The University of North Carolina at Chapel Hill and Master's from North Carolina Central University. He has over 20 years of experience working in higher education (most at Duke University) in the following areas: Residence Life, Student Accounts, Registration, Athletics, and Financial Aid. Fred joined the Office of Scholarships & Financial Aid in 2013 and has served in the capacities of Associate Director and Interim Director prior to assuming his current position as the Director of Financial Aid.


Shannon Miles

Associate Director

Shannon has been with the Office of Scholarships & Financial Aid since 2002. She oversees the financial aid counseling team, who provide aid to both the undergraduate and graduate student population and she serves as a VA certifying official on campus. Shannon holds an undergraduate degree from Roger Williams University and a Master's Degree in Higher Education from Capella University. 


John Lerma

Senior Assistant Director - Customer Service & Compliance

John has been with the Office of Scholarships and Financial Aid since May, 2017. He received a Bachelor of Science in Mass Communication: Public Relations, and a Master's in Public Administration from UNC-Pembroke. Prior to joining UNCW, John worked as a Financial Aid Counselor with The University of North Carolina at Pembroke for five years. 


Jeffrey Smith

Assistant Director  

Jeffrey moved to Wilmington with his wife and joined UNCW in November 2021. He received his Bachelor’s from Morningside University (formerly college) in Business Administration and Master’s Degree from Tiffin University in Sports Marketing/Management. He has over 20 years in Financial Aid experience starting at the community college level with St. Petersburg College (FL), OSFA (FL), several student lending institutions (FL/Southeast), University of South Florida (Tampa, FL) and Eckerd College (St. Petersburg, FL). He has served in capacities of financial aid counselor, team manager, assistant director, account executive, and currently Assistant Director at UNCW in the Office of Scholarships & Financial Aid.

 

Jordan Adams - Financial Aid Counselor

Jordan joined the Office of Scholarships and Financial Aid in January, 2022. He holds a B.A. in English Literature from UNCW. Prior to joining UNCW, Jordan worked in the Customer Service industry for 7 years.


 

Cleofas Vital - Financial Aid Counselor


Kaela Bray - Financial Aid Counselor

Kaela joined the Office of Scholarships and Financial Aid in October, 2022. Prior to joining UNCW, Kaela worked as a Youth Career & Scholarship Advisor in Western NC. She earned both her B.S., in Psychology and M.A. in Higher Education from Appalachian State University.


Mary Doyle - Financial Aid Counselor

Mary joined the Office of Scholarships & Financial Aid in October 2023, after relocating from Upstate New York. She has several years of experience in customer and financial services, as well as nine years of experience in higher education at Syracuse University. Mary is committed to facilitating student success through positive and effective interactions.


 

 

Kaitlynn Isley - Financial Aid Counselor

Kaitlynn joined the office of scholarships and financial aid in June 2022. She obtained a B.A. in Communication Studies with a minor in Leadership Studies from the University of North Carolina Wilmington. Prior to returning to UNCW, Kaitlynn completed an internship with The Walt Disney Company in Orlando Florida. She is currently pursuing her Masters degree at UNCW.


 

Alton Johnson - Senior Financial Aid Counselor, Veterans' Representative

Alton has been with the Office of Scholarships & Financial Aid since October, 2014. He is a seven year, US Navy, Persian Gulf War veteran. He serves as lead counselor for the entire veterans' population, serves an undergraduate and graduate financial aid caseload and enjoys offering financial aid. Alton holds an AS degree in Business Administration, has several service medals and plans to finish his bachelor's in Business Administration at UNCW.


Wanjiku Njuguna - Senior Financial Aid Counselor

Wanjiku moved to Wilmington and joined us in August 2020. She has directed an organization where she worked with young children, and then later worked as a Financial Aid Specialist with college students helping them with complete the financial aid process. She has a B.S. in Finance and Master of Science in Education; both from Southern Illinois University.


Roxanne Rodden - Financial Aid Counselor

Roxanne joined the office of scholarships and financial aid in March of 2023. She obtained a B.A. and M.S. in Education from the University of North Carolina Wilmington. Prior to returning to UNCW, Roxanne worked in the public school system for 8 years. 


Anthony Rosario - Financial Aid Counselor

Anthony joined the Office of Scholarships and Financial Aid in December 2022 after moving to Wilmington from Queens, New York. He holds an A.S. in Business Administration and a BBA with a concentration in CIS. Prior to joining UNCW, Anthony worked in the Customer Service Industry for 5 years.


Shanteay Williams - Financial Aid Counselor

Shanteay (Tia) joined the Office of Scholarships & Financial Aid in July 2024. Prior to joining UNCW, Tia worked for four years at James Sprunt Community College as a Financial Aid Counselor. She currently holds an A.S. in Business Administration from Wake Tech Community College and is currently pursuing her Bachelor's degree at UNC Pembroke.


Sharnelle Williamson - Financial Aid Counselor

Sharnelle joined the Office of Scholarships & Financial Aid in July, 2022. Prior to working at UNCW, she worked as an Office Manager at the Office of Student Finance for Pacific Union College located in Northern California. She has a B.S. in Business Administration from UNCW.

 

Steve MacKinnon - Business Officer

Steve has been with the Office of Scholarships & Financial Aid since February, 2015. Steve holds two Bachelor's degrees, one of which is a B.B.A. in Accounting. Originally from the Baltimore/Washington area, Steve is a licensed CPA with over 15 years of financial and accounting experience in manufacturing and corporate settings, transferring his knowledge and expertise to the university setting.


Rhonda Powell-Sargeant - Lead Functional Analyst

Rhonda joined the Office of Financial Aid at UNCW in December 2021. She holds a Bachelor's degree in Communications, as well as a Master's degree in Historic Preservation. Rhonda has been in the financial aid field for 14 years, and as a first generation college graduate, she recognizes the need for grace and patience in regards to the financial aid process.


Emily McKibbin - Functional Analyst

Emily has been with the Office of Scholarships & Financial Aid since 2015. Born and raised in Charlottesville, VA, Emily received her Bachelor of Science degree in Psychology from James Madison University in 2008 and has lived in Wilmington since 2010.


Tashina Moses - Financial Aid Assistant

Tashina has been with the Office of Scholarships & Financial Aid since June 2023. Prior to joining our team, she worked in the customer service area with New Hanover County Schools for five years.


Garrett Smith - Financial Aid Assistant

Garrett has been in the Office of Scholarships and Financial Aid since September 2024. Prior to joining our team, he worked with the Office of Admissions and at the Career Center. Garrett is committed to aiding any student during their journey through higher education. 

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