Find Your Counselor

For Athletes, Undergraduate and Graduate students, each alphabetical grouping, e.g., B-C, represents students with last names beginning with those letters.

Veteran Students (i.e., those active or prospective students entitled to veterans educational benefits), and OAP (Online Accelerated Program) students are not included in the alphabetical groupings and are considered two individual groups. These two groups have their own counselor(s).

Use the Table Below

Below, you can find your financial aid counselor by student last name or special grouping.

You may hover over your counselor’s name to obtain their email address and submit any questions that you have or to schedule a time for an in-person meeting, phone conversation, or virtual meeting via Zoom.

The Office of Scholarships and Financial Aid is here to assist you with any questions, you may have about the financial aid process.

We do understand that there may be times that you are unable to stop by our office in person to discuss your financial aid plans or you may not be able to reach us via the telephone.

Need to meet with a financial aid counselor virtually? Zoom sessions are available Monday - Friday, 12 p.m. to 2 p.m.

Please note: The Zoom Room is not available on Fridays during University Summer Hours (mid-May to early August), weekends or when the university is closed for a holiday.

Financial Aid Office Zoom Room

Once you click this link you will be placed into our Zoom waiting room. Meetings will be set to 15 minutes max to allow us to see as many students as possible.

If the wait is too long, we encourage you to call us at 910.962.3177 to see if you can be assisted that way or email your counselor with your inquiry.

Due to privacy and confidentiality (FERPA), any detailed, account-specific questions you may have, we do encourage you to email or call your assigned financial aid counselor.

Chat Tuesday is a series of online chats hosted by our office staff throughout the academic year that help answer questions you may have.

We have informative sessions that focus on topics such as; completing the FAFSA, scholarships, maintaining financial aid eligibility, and preparing for graduation.

We even host pre-orientation chat sessions for new freshman and transfer students!

Take a look at our upcoming chat lists below to see what we are offering.

Chat Tuesday Fall 2025 Sessions: 12:00-12:30 OR 4:30-5:00

• August 26: Federal Work Study (FWS)
• September 9: Refunds & Budgeting
• September 23: Study Abroad & Transient Study
• October 7: FAFSA Prep
• October 28: December Graduates
• November 4: FAFSA Prep
• November 11: Satisfactory Academic Progress (SAP)
• November 18: University Scholarship Application
• December 2: Finishing Touches

OAP Chat Tuesday Fall 2025 Sessions: 12:00-12:30 OR 5:30-6:00

• August 12: OAP Chat Session
• September 16: OAP Chat Session
• October 21: OAP Chat Session

Our Chat Tuesday schedules rotate each semester, so we encourage you to check back at the end of each term for updates and new content. If you attended or even missed a session, chat transcripts are available upon request. We look forward to chatting with you all!