Housing & Residence Life

Video Prompt & Instructions:

Help US get to know YOU! 


  1. Film Video 
  2. Upload directly to the application as a video file  
  3. OR paste the URL Address to an Online Video Host such as, Youtube, Vimeo, OneDrive, Google Drive, etc. using a powerpoint slide

Prompt: Answer These 4 Questions

1.  Tell us about yourself 

  • Who are you? 
  • What’s your major? 
  • What do you do for fun? 

2. Why do you want to be an FDOA & What strengths, talents, and skills would you bring to the position and the team? 

3. Tell us about your worst customer service experience– How could the employee or employees have handled the situation differently to make your experience better? 

4.  Finish the sentence… Great Customer Service means ________________________. 


  • 1-3 minutes in Length 
  • Must feature yourself for at least 30 seconds 
  • Answer the Prompt 


  • Be sure to include your name 
  • Showcase your personality, strengths, and why we should hire you as a member of our team 
  • Don’t Stress – This is just a tool to help us get to know you! 


For questions regarding this portion of the application, 

contact the Front Desk Receptionist, Sam Jessup (jessupa@uncw.edu).