Housing & Residence Life


For continued updates and announcements from UNCW regarding the Novel Coronavirus (2019-nCOV) click here.

March 19, 2020

Some areas are still reporting that their ‘You Can Book Me’ link has crashed, again.  If your area is being impacted know that we appreciate your patience and, while we spent hours troubleshooting the error, we are disappointed in our inability to use the tool at this time.   

If you were able to sign up for an arrival time and received a confirmation recording your arrival time, please move forward with returning to campus at that time.  For others, please know that we are open until Sunday, March 22nd at 5 p.m. for you to return and retrieve your belongings.  While RAs are available between the hours of 8 a.m. and 8 p.m. to collect your keys, know that our desks, which are open 24/7 until we close, can also collect your key.

We recognize that some of you may be unable to return to collect your belongings.  Should you be unable to remove your belongings before Sunday, March 22nd at 5 p.m., the university will designate a time to pick up your items at a later date. 

It is our goal to execute an expedient and safe move out process for you.  To assist us in our efforts, please adhere to the following:

  1. As you pack up, please observe adequate social distancing by remaining at least 6 feet apart from individuals per CDC guidelines.
  2. Park, load and move your vehicle quickly to help keep traffic flowing near the residence halls.
  3. Be sure to remove your trash, but you can forgo cleaning.
  4. Drop your key off at the front desk and sign your key card.
  5. Depart for home.

March 17, 2020

Dear Resident Students:

Based on guidance from the UNC System, UNCW is requiring all students to return to, or remain at, their permanent residences. This means that resident students who have already returned to campus must depart, and those who have not yet returned may do so to retrieve belongings. Below is detailed guidance on the move-out and exception process.

 Move-Out Timeline

Move out will start at 12 p.m. on March 18th and end at 5 p.m. on March 22nd. Move-out times will be scheduled during the hours of 8 a.m. and 8 p.m.  Students must sign up for an arrival time so we can limit the number of individuals in close contact and maximize available parking. 

Access for residents (without approved exceptions) will end at 5:00 p.m. on March 22nd and rooms will be locked. Should you be unable to remove your belongings before that time, the university will designate a time after March 22nd when you may return to retrieve belongings, but please understand that this window may occur a month or more after March 22nd as no one can predict the course the pandemic will take in the weeks to come. After March 22nd, your room will remain locked until we can schedule your return.

You will receive an email from your RC before 10 a.m. tomorrow regarding how to sign up for an arrival time to move out.  We appreciate your understanding as we navigate these unique and fast-moving times.

Move-Out Process

Residents should observe the following process for move out:

  1. Sign up for an arrival time to move out. 
  2. Arrive to campus during your designated arrival time.
  3. Move your belongings out of your room. In the interest of urgency, remove your belongings quickly including all trash, but you can forgo cleaning.
  4. Drop your key off at the front desk and sign the key card.
  5. Depart for home.

After you depart, housing staff will inspect your room to ensure there are no major damages that need to be charged. If there are damages, we will notify you of the charge at a later date. To assist with the move-out process, we will have move-out bins in each area and a limited supply of boxes / bags.

Move-Out Exceptions:

Exceptions to the directive to depart campus/remain off campus will be made for extraordinary cases.  This will include students who may not have safe and suitable alternative living arrangements or who have prohibitive travel restrictions. Additional examples of extraordinary student circumstances may include: 

o   Lack of other available housing options

o   Inability to travel to, or return from, permanent residence due to travel restrictions

o   Unsafe domestic situation at permanent residence

o   Inability to return home or pay for off-campus housing

o   Presence required for in-person instruction that has been deemed essential.

Students requesting an exception must email the university with their request via Housing@uncw.edu before 10 a.m. on March 20.  Please include your name, campus address, and cell phone number. Please explain in detail the circumstances you believe require you to remain on campus. A team of University staff will review your request and respond with a decision within 24 hours. The State of North Carolina has advised that all students petitioning for an exception must undergo a health screening; if students are granted an exception, a staff member from the Student Health Center will contact you regarding the scheduling of a health screening. Please note that if your exception is approved, you will likely be moved from your current housing location, as housing operations will be consolidated at an appropriate time. If moved to a new location, students granted exceptions must remove all belongings from their current housing location. 

At this time we do not have guidance on a timeline for a return to normal operations, so we encourage residents to move out all belongings. In addition, students remaining on campus may be consolidated into locations where other students were living before spring break. For these reasons, all resident students are strongly encouraged to retrieve all personal belongings from their current housing locations.  

The next email you should expect to receive will be from your Residence Coordinator with instructions for how to sign up for an arrival time to move out. 

We ask that you please travel safely, follow social distancing protocols and return safely to the nest when we are all given permission to do so.   We Seahawks were stronger than Hurricane Florence, and we will beat COVID-19 as a community as well.


March 13, 2020

Greetings from Housing & Residence Life!

We hope you enjoyed your spring break. We recognize there have been a lot of changes within our country and at UNCW during break so we would like to provide you with clear information regarding housing. Your on-campus home in the residence halls will reopen as originally scheduled at 10 a.m. on Sunday, March 15 (Seahawk and Suite residents have remained open). At that time, we will be fully open and anyone can live in their assigned space. We understand you may choose to remain at home until you have received information on your courses’ delivery method or until class instruction resumes (online or via alternate means) on March 23rd. Whenever you choose to return, know that your room will be ready and housing staff will be here to support your success for the remainder of the semester.

We also want to take a moment to share a few details of what you can expect when you return. We will be reprioritizing general cleaning (such as lobby windows, lounge furniture arrangement, etc.) in order to provide greater attention to areas of higher concern. This will result in enhanced cleaning protocols for high-traffic, high-touch areas (e.g. door knobs, elevators, bathrooms, etc.) and extended cleaning into the evening hours. We encourage you to bring supplies for any personal cleaning/sanitization needs in your own room. Apartment residents will continue to be responsible for their kitchens and bathrooms. Suite residents (along with Graham-Hewlett and Belk residents) will have bathroom areas sanitized daily and should expect to see custodial staff everyday. University Suite residents remain responsible for their own kitchens (similar to the Seahawk apartments). Over the coming days, the university will continue to share information on social distancing and best practices for keeping yourself healthy. We all have a part in helping to avoid the spread this pandemic by keeping ourselves safe.

You will see modifications to services on campus and programming in the residence halls. There will be no large-event programming.Please continue to go to the website that the university has established for the latest information and answers to frequently asked questions. Please know that new information is being added constantly. If you don’t see an issue addressed, it simply means there is not yet a confirmed update. We appreciate your patience as we try to solidify such important decisions.

Undoubtedly this will be a challenging end to our spring semester. While we will experience changes to some of our day-to-day activities, it does not change the fact that you are a part of a supportive residential community of Seahawks. In the days ahead, let’s be respectful of each other’s health and supportive through moments of hardship. When we arrive at the end of the semester, we will have great pride in how we as a community, overcame adversity. Go Seahawks!