Counseling Center

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Crisis and Emergencies

Should you need a crisis consultation:

During regular university business hours, crisis and emergency services may be accessed by coming to the Counseling Center.

After hours, crisis consultations may be obtained by calling the Counseling Center at 910-962-3746 and following the recorded instructions (option 3).

In the case of a life-threatening emergency:

Please immediately call "911" at any time of the day or night.

Important Telephone Numbers:

  • Counseling Center: 910-962-3746
  • Collaboration for Assault Response & Education: 910-962-CARE(2273)
  • Student Assistance Program (pdf) (for students covered by Student Health Plan)
  • University Police: 910-962-2222 or 911
  • Dean of Students Office: 910-962-3119
  • Trillium Health Resources MCO Crisis Services at 1-877-685-2415
  • Off-Campus Police: 911
  • Cape Fear Hospital: 910-452-8100
  • New Hanover Regional Medical Center: 910-343-7000
  • National Suicide Prevention Lifeline:
  • 1-800-273-TALK (800-273-8255) (option 1 VETS)

If you are concerned about a student:

As health services providers, Counseling Center staff cannot recruit patients for treatment (i.e., reach out to the individual student directly to get them to start therapy). However, staff in the Office of the Dean of Students (ODOS) can reach out to students of concern. If you are concerned about a student and they are not in imminent danger, you can contact ODOS Case Management. UNCW employees can complete the "Concern for a Student" form here. If you believe a student is in imminent danger, please call 911.