Resources for Emergency Communications
This page offers content managers a simple, “at a glance” collection of graphics, messages and links for reference before, during and after emergency events.
Official messages during an emergency may be shared via campus email, UNCWAlert text messages and/or phone calls, the university's social media channels, and/or the homepage (which may drive users to the UNCWAlert site).
Best Practices for Web Content Managers
The Do's
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Do note event cancellations/updates prominently on your site, particularly if they are featured on the homepage calendar.
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Do share only official information (UNCW.edu or social media feeds)
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Do report misinformation/rumors to OUR for clarifying/correcting, or for support correcting it yourself.
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Do hold any non-emergency-related posts until after the event has passed.
- Do use your best judgment re. whether your site will serve as an information resource for your audience.
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Do suggest topics for official messages, FAQs, etc.
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Do discuss with your manager expectations about remote work during emergencies (site updates, social media).
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Do ask the Office of University Relations about anything. (See the submit questions button at right.)
The Don'ts
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Don’t post non-emergency information on websites or social media accounts during an emergency.
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Don’t continue digital ad campaigns during the event. (Know in advance how to pause a campaign.)
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Don’t be too hard on yourself - there is no one perfect way to do this – you’ll hear info is too much or not enough, but not exactly the right amount!
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Don’t put yourself at risk!
Emergency Communications Workshop Presentation
Graphics
Downloadable graphics to use on your sites
Sources:
Quick Links
- Coronavirus Resources
- Emergency Communications Presentation (PPT)
- Archive: campus safety messages
- Seahawk Safety
- Active Shooter/Attacker Training and Awareness
- Report a Crime Anonymously
- UPD
- EH&S