Teal Pay Payment Plan

Payment Plan Eligibility

• Student must be registered for classes & have a current semester balance to enroll in a payment plan.
• The plan may only be used for current student account charges.
• Unpaid balances from previous terms must be paid in full before enrolling in a payment plan.
• Students who are enrolled in an Online Accelerated Program (OAP) are not eligible for Teal Pay Payment Plan due to the compressed duration of the OAP Term.

529 payments not already applied towards the students account may not be used as a Teal Pay down payment. If you have a 529 payment (that has been received & applied to the account) that you want to be used as the down payment, please contact tealpay@uncw.edu.

How To Enroll

Payment plan enrollment is done through E-bill. If a student sets up their own payment plan, authorized users cannot set up a separate plan. Only one plan is allowed per student per term. Watch this helpful video.

Follow these instructions to enroll:

1. Log into E-bill (via MySeaport for students)
2. Click the "Payment Plans" option in the top banner.
3. Select the "Manage Plans" tab then follow instructions on the screen.

How Payments Work

After the initial payment is made during enrollment, an email will be sent seven days prior to each remaining installment due date noting the amount due. Be aware this email is only generated to the person that sets up the plan, either the student or authorized user, not both. Installments must be paid by the due date on your payment plan whether or not a reminder is received.

*Payments are made through E-bill in the "Payment Plans" option. Under payment plan installments, select “Pay” next to an installment amount. Enter the amount desired & click “continue” to complete the payment process.

Please note: There is a 2.95% service fee for payments submitted by credit/debit card. Card payments are only accepted online in E-bill. Payments made by electronic check in E-bill are not assessed a service fee.

Missing a Payment

If payments are not paid on or by the installment due date, or if payments are returned for any reason & not repaid by the due date, consequence may include:

• Cancellation of classes
• A past due hold on the students account until all payments are up to date. A past due hold prevents receiving a transcript/diploma & registering for the next semester.
• Termination of payment plan. If this occurs, the student account balance is due in full.

Canceling a Payment Plan

Plans can be canceled if:

• the account is paid in full,
• the current term balance is zero,
• Or there is a credit balance.

Once removed from the UNCW Payment Plan, students are responsible for any additional charges. Keep in mind that enrollment fees are non-refundable. To request cancellation from the plan, please email Jason Ransom.