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What Is E-bill & How Do I Use It?

UNCW’s Electronic Billing (E-bill) system is the official means of generating bills to students. UNCW does not mail paper bills to student’s permanent home address.

Students & their authorized users will receive email notifications from Student Accounts when a new billing statement is available for review. Recipients of the email are expected to login to E-bill (via MySeaport for students) & view the bill. Students are responsible for checking their UNCW email for electronic bill notification & making payments on time.

E-bill Statement

It is also important to understand that the E-bill statement will only reflect the charges and credits applied to a student’s account at the date the E-bill was generated. If additional charges are incurred after an E-bill statement has been generated, it is the student’s responsibility to monitor their financial account through the E-bill system to ensure that there are sufficient financial aid/resources and/or payment to cover all charges on account. A partial payment will not secure any of a student’s class schedule. Failure to pay the Student Account balance by the due date will result in class cancellation and/or a transcript/diploma hold.

Navigating Your Student Account in E-bill

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Watch this helpful video to learn more.

Learn More About E-bill

Billing Statement
Your Account
Account Charges

How Will I Be Notified of a New Billing Statement?

Any student with a balance will be contacted via their UNCW email account when a statement is issued. It is the student's responsibility to check their UNCW email on a regular basis to prevent any problems with their account. We recommend setting up reminders in both email & in E-bill.

If an authorized user is set up, that person will also receive various emails from Student Accounts.

Are Recent Charges Reflected in My Billing Statement?

It is also important to understand that the E-bill statement will only reflect the charges & credits applied to a student’s account at the date the E-bill was generated. If additional charges are incurred after an E-bill statement has been generated, it is the student’s responsibility to monitor their financial account through the E-bill system to ensure that there are sufficient financial aid/resources and/or payment to cover all charges on account.

My Account

  • Current Activity: View historical activity by term for transactions that have posted (click the arrow to the left of each category to see detailed transactions).
  • Statements: View/print all statements. A detailed explanation of charges can be found on the other fees page.
  • Payment History: Any payments that have already been made. Payments may be split if there are outstanding charges in multiple terms.

Make Payment

To make a full or partial payment to your account, select a radio button on the left to type the payment amount into the corresponding box without the dollar sign.

Please note: you cannot make payments using a savings account from a credit union.

Announcements

See the announcements area for information about your university bill & payments.

Student Account

  • Balance: Actual charges & credits that have been applied to your account.
  • Estimated Financial Aid: This will only be displayed between the time that charges are posted & financial aid disbursed for the upcoming term. This includes financial aid that has been accepted by the student & any outside scholarship payments received for the term. Aid typically disburses toward charges the week before classes start if students have completed all Financial Aid requirements.
  • Balance Including Pending Aid: A negative number on this line does not mean that you will get a refund. Refunds are setup on the Balance, not the Balance including Estimated Aid.
  • Do not pay a negative balance.

Statements

This is where Account statements are listed. Click a description to view the details. Electronic bills are issued each month & will be due at the end of the month.

The Statement Due Date printed on the billing statement is for current charges only. Previous charges are now past due.

My Profile Setup

  • Authorized Users: Gives others permission to view & pay bills.
  • Personal Profile: View your Student ID, add a secondary email (non-UNCW email) or view your Payment Profile (saved payment method).
  • Electronic Refunds: Add, modify or delete a bank account for direct deposit of your refunds.

Students gain access to the E-bill system via MySeaport. Once logged in to E-bill students are able to view or print statements, make online payments, & review current account activity.

Students may also set up other individuals as authorized users, & these users will be able to view & print billing statements and/or make online payments. E-bill allows Authorized users direct access once granted by the student.

To view the current charges on your account, follow these instructions:

Watch This Helpful Video!

Students:

  1. Log in to MySeaport
  2. Select the "Students" tab at the top
  3. On the left, under "Finances", select "Manage e-Bill and Refund Status"
  4. Choose View Account Activity from the e-Bill main page

Authorized Users:

  1. Log in to E-bill using your Authorized User email address and password
  2. Choose View Account Activity from the main page
Authorized User Login to E-bill
Student Login to E-bill
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