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New ITS Support Service: Streamline Your Processes & Work Smarter

Small improvements can lead to meaningful change.

We're excited to announce that a new Business Analysis and Process Improvement service is now available to faculty and staff who want to improve a process in their area.

This service is a great option when you know something could work better and need help making it happen. With our Business Analysis and Process Improvement service, we partner with you to review your current process, explore your goals and identify actionable improvements that align with university priorities.

What Kinds of Requests Are a Good Fit?

Requests in this category typically focus on improving efficiency, enhancing services or aligning processes with university goals. Common examples include:

  • Improving or redesigning existing workflows
  • Documenting processes for compliance and streamlined onboarding
  • Defining needs for new tools or system updates
  • Identifying and correcting inefficiencies in department services
  • Using data to guide decisions and improvements

Learn more about the new service by visiting our knowledge base article, What Do I Need to Know Prior to Submitting a Business Analysis & Process Improvement Request?

Better Processes Lead to Better Experiences

Submit your request today and start the conversation about how to make your work more efficient and effective. Streamlining processes saves time and helps create better experiences for our entire campus community.