Who is eligible?
All permanent employees and their dependents are eligible. The benefit is also available to former employees for up to six months after leaving the university. The services of professionals trained to evaluate problems and identify appropriate remedies are available to you and your family members. The program is aimed at early detection and referral of personal problems.
When are the services available?
Trained counselors are available by phone 24 hours a days, 7 days a week.
How much does it cost?
The initial consultation on any topic is free, and some UNC institutions may provide additional free consultations based on their contracts. Subsequent consultations may be referred to another provider that may charge for services. Don't let an issue stand in the way of reaching your family, personal, financial and professional goals.
Is it confidential?
Any information discussed and evaluated will be held confidentially by ComPsych. Employees do not have to tell their supervisors that they are using EAP services. However, time spent with the EAP counselor can be considered work time if approved by an employee's supervisor in advance. Otherwise, employees may use available approved leave.
It's my first time using the EAP - how do I start?
- Go to Guidance Resources.
- At the home page, click "I am a first-time user."
- At the top of the next page, enter the Organization Web ID (UNCW) and complete the remainder of the boxes with your desired username and password and other requested information.
EAP counselors can help with:
- Family issues, including marriage/partner tension, divorce and parenting concerns
- Depression and anxiety
- Workplace concerns, including communication with co-workers and other job stress issues
- Grieving the loss of a loved one
- Managing change and personal stress
- Alcohol and drug dependency issues
- Financial and legal concerns
- Fear and anger associated with health problems
- Domestic violence
Additional services:
- On-campus employee assessments
- Telephone assessments
- Crisis and risk assessment
- Self-assessment tools
- Supervisory/managerial training and consultations
- Online resources
