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UNCW Travel Card

Travel

The UNCW Travel Card through Bank of America allows permanent university employees to use a credit card for official university travel expenses.

Allowable Charges on Card

  • Airfare
  • Baggage
  • Lodging (Room Rate, Fees, & Tax Only)
  • Internet for Business Purpose in Hotel
  • Parking: Airport, Parking Decks/Meters, Hotel Garage—self-parking only, no valet unless it is the only option (documentation required)
  • Registration (*travel related only)
  • Rental Vehicle
  • Fuel (for rental vehicles only)
  • Tolls
  • Taxi/Uber/Lyft/Curb/etc.
  • Shuttle
  • Train/Subway
  • Ferry/Boat
  • Golf Carts

When using the UNCW Travel Card for lodging in North Carolina, at check-in, please inform the Front Desk Agent that you are paying with a North Carolina State Tax Exempt Credit Card (the tax id # is on the upper right side of the card). If the lodging establishment declines to waive the state tax, please indicate this on the folio (hotel invoice) before transmitting to ChromeRiver.

Apply for a Travel Card

Please complete all information on the Travel Card Application located on the Chrome River Homepage (make sure all signatures have been obtained) and email it to us.

The card will be ordered from the bank when the completed application is received. It generally takes 7-10 business days for the card to be sent to the Travel Office from the bank. The cardholder must attend training before the card will be issued. If the employee is transferring from one department to another department he/she may keep the card but the card information will need to be updated by completing the Travel Card Maintenance and Cancellation Form located on the Chrome River Homepage and emailed to us.

Upon termination of employment with the university, the card must be returned to the Travel Office located in the Administrative Annex Building, 2nd Floor, 2046-H. All transactions should be reconciled with receipts before the employee leaves.

To report a lost or stolen credit card, call Bank Of America at (888) 449-2273.

Card Management

Once you have applied for the card, the cardholder must complete the ACT204 Visa Travel Card Training found on Skillport, before the card is issued. Visa Travel Card Statements are sent to the Campus Box Number of the Cardholder.

Transactions can be viewed and reconciled as soon as they post to the eWallet in ChromeRiver. To get started, please activate and register your Card at (888) 233-8855. For additional help and information please contact Kellie Smith, Travel Specialist/Travel Card Specialist, call (910) 962-7086 or email Kellie.

Bank Of America Visa Customer Service

Dedicated, courteous, and efficient service representatives are available 24 hours a day, 7 days a week, to provide the assistance you may require, including:

  • Questions about card benefits and services. We can help ensure you're getting the most from your card membership
  • Billing inquiries. Please be sure to have your monthly statement on hand to help expedite your call.
  • Replacement Card requests. If your card is lost or stolen, a replacement will be issued and delivered to the Travel Office.

Additional Information

Contact Us

Travel Office

Administrative Annex Building, 2nd Floor
622 N MacMillan Ave.
Wilmington, NC 28403-5660

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