Human Resources

Employee Assistance Program (EAP)

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Faculty & Staff Employee Assistance Program

We recognize that employees are our most valuable asset and strive to help them succeed in their careers and personal lives. When employees face issues such as marital or family problems, serious physical or mental health issues, financial or legal challenges, or if they're coping with tragedy, violence or crisis, it can affect not only the individuals and their immediate family members, but also the people they serve, their co-workers, and the organization itself.

To support the health, well-being, and productivity of UNCW faculty and staff, the university has contracted with ComPsych EAP Services to provide assistance to employees and their dependents. Services include confidential employee & family member assessments and self-referrals, management consultations and referral services, fitness-for-duty evaluations and support, crisis intervention services, case monitoring, and a broad range of web-based resources, using an extensive network of behavioral health care providers.

Employee Resources Include:

Confidential Counseling

Someone to talk to.

This no-cost counseling service helps you address stress, relationship and other personal issues you and your family may face. It is staffed by GuidanceConsultants - highly trained master's and doctoral level clinicians who will listen to your concerns and quickly refer you to in-person counseling and other resources for:

  • Stress, anxiety and depression
  • Relationship/marital conflicts
  • Problems with children
  • Job pressures
  • Grief and loss
  • Substance abuse

Financial Information and Resources

Discover your best options.

Speak by phone with out Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

  • Getting out of debt
  • Credit card or loan problems
  • Tax questions
  • Retirement planning
  • Estate planning
  • Saving for college

Legal Support and Resources

Expert info when you need it

Talk to our attorneys by phone. If you require representation, we'll refer you to a qualified attorney in your area for a free 30-minute consultation with a 25% reduction in customary legal fees thereafter. Call about:

  • Divorce and family law
  • Debt and bankruptcy
  • Landlord/tenant issues
  • Real estate transactions
  • Civil and criminal actions
  • Contracts

Work-Life Solutions

Delegate your "to-do" list.

Our Work-Life specialists will do the research for you, providing qualified referrals and customized resources for:

  • Child and elder care
  • Moving and relocation
  • Making major purchases
  • College planning
  • Pet care
  • Home repair

Guidance Resources Online

Knowledge at your fingertips.

GuidanceResources Online is your one stop for expert information on the issues that matter most to you... relationships, work, school, children, wellness, legal, financial, free time and more.

  • Timely articles, HelpSheets, tutorials, streaming videos and self-assessments
  • "Ask the Expert" personal responses to your questions
  • Child care, elder care, attorney and financial planner searches

The EAP services are available 24 hours a day, 7 days a week, and 365 days a year via a dedicated phone number.

You can reach a ComPsych care counselor by calling 1-877-274-7342. You can visit the ComPsych website for a wealth of additional resources and self-assessments at The university Web ID is: UNCW

View the ComPysch Guidance Resources Quick Reference Guide here.

For any additional questions regarding the EAP, please contact Kelly Kennedy at 962-3006 or Diana Waser at 962-3345.