Campus Dining

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Hurricane Florence Meal Plan Impacts

The impact of Hurricane Florence has been felt across campus, throughout the surrounding community, and in the lives of our faculty, staff and students. We are thankful for our hard-working and dedicated staff during the recovery efforts, and we are anxious to welcome students back to campus. We will recover because we are all Seahawk Strong!

Due to the impact Hurricane Florence had on the academic calendar, Auxiliary Services and Dining Services have announced meal plan credits to compensate for the time away from campus. The meal plan proration is based on the number of days missed, minus the number of days made up during the fall break. 

Meal Plan Credits: Meals

The complete list of meal plans and respective credits are listed in the table below.

Meal Plan Individual Credit (sales tax included)
All Access 7 $373.39
All Access 5 $368.99
Block 115 $219.64
Block 75 $152.65
Block 35 $71.38

Meal Plan Credits: Food Dollars

Any unused Food Dollars from the Food Dollar plans (Hawk $400 and Hawk $600) and unused Food Dollars from Block and All Access plans, will be credited to the student per the procedures below:

  • If you have a spring semester meal plan: The unused Food Dollars will be deposited automatically to your spring semester plan, per current Food Dollar rolling procedures, after the meal plan change period. An email will be sent to you once your unused Food Dollar balance has been deposited to your spring semester plan.
  • If you DO NOT have a spring semester meal plan: The unused Food Dollars will be deposited to your Seahawk Bucks account. Seahawk Bucks may be used just like Food Dollars at any Campus Dining location by letting the cashier know you are paying with Seahawk Bucks. You will receive an email once the deposit has been made after the spring semester meal plan change period.
  • If you are Graduating, Transferring or Withdrawing from the university: The unused Food Dollars will be credited back to your student account after the semester has concluded. Refunds will be processed based on Student Account procedures - contact Student Accounts with any questions at studentaccounts@uncw.edu or 910.962.4281.

Frequently Asked Questions

 How were meal plan credits determined? 

  • The All Access meal plan credit is based on the number of days missed, minus the number of days made up during the fall break. 
  • The Block meal plan credit is based on the loss of days available to utilize the service. 

How will I know when the meal plan credit is processed?

  • You will receive an email once the meal plan credit has been processed by the Meal Plan office in Auxiliary Services. The email confirmation will come from mealplans@uncw.edu. It is our goal to get meal plan credits issued as soon as possible, following the return of all faculty and staff to campus. We thank you for your patience as we return to campus following an extended time away, and work diligently to meet the needs of our students. 

When will the meal plan credit post to my student account?

  • Credits will appear on the student account under 'recent activity' 1-2 days after processing. Questions about student account credits and refunds can be directed to the Student Accounts and Cashiers Office at studentaccounts@uncw.edu or 910.962.4281.

What will happen to my unused Block meals (Block 115, 75 or 35) at the end of the semester? 

  • Meal plans are being issued a meals credit to compensate for the time away from campus. Therefore, unused Block meals will expire at the end of the semester (per normal meal plan procedures). 

What will happen to my unused Food Dollars at the end of the semester?

  • If you have a spring semester meal plan: The unused Food Dollars will be deposited automatically to your spring semester plan, per current Food Dollar rolling procedures, after the meal plan change period. An email will be sent to you once your unused Food Dollar balance has been deposited to your spring semester plan.
  • If you DO NOT have a spring semester meal plan: The unused Food Dollars will be deposited to your Seahawk Bucks account. Seahawk Bucks may be used just like Food Dollars at any Campus Dining location by letting the cashier know you are paying with Seahawk Bucks. You will receive an email once the deposit has been made after the spring semester meal plan change period.
  • If you are Graduating, Transferring or Withdrawing from the university: The unused Food Dollars will be credited back to your student account after the semester has concluded. Refunds will be processed based on Student Account procedures - contact Student Accounts with any questions at studentaccounts@uncw.edu or 910.962.4281.

Additional Questions & Contact Information 

If you have additional questions or concerns, please contact the Meal Plan office in Auxiliary Services at mealplans@uncw.edu or 910.962.3560. We will do our best to answer all individual questions in a timely manner.