Accounts Receivable

Seahawk Statue

External Invoicing

Until further notice, the UNCW Accounts Receivable team will be working remotely to ensure there are no interruptions to the AR process.  Incoming payments by check will be processed on Tuesdays and Thursdays.  We will continue to process non-student external invoices and grant invoices while communicating with campus and customers via email.  We will respond to voicemails and emails as quickly as possible. 

External Invoices for existing customers submitted on or before 10am on Wednesday will be emailed to the customer on Friday of the same week

Description: Link:
Overview: External invoice overview (PDF)
Form & Instructions: External invoice form (PDF)
Form Instructions (PDF)
Backup Documentation: How to submit backup docs with invoice (PDF)
Foreign Customers: Invoicing a foreign customer who will pay by wire (PDF)
Banner Views and Reconciling: Banner views when invoices & payments have posted (PDF)
Reconciling Banner to the SSRS aging report (PDF)
SSRS Reports: Viewing SSRS reports (PDF)
WebNow: Viewing documents in WebNow (PDF)
WebNow FAQ's (PDF) under revision
Description of queues in WebNow (PDF)
Training: Sign up for external invoice training