Employee Travel

Agency Airfare

InTravel LogoUNCW has contracts with two travel agencies to make airfare arrangements that are directly billed to the university. This is the only way to have the airfare prepaid for an Employee, Non-Employee, Student Employee, Student (not on payroll) or Student Group. The two travel agencies are Maupin Travel and Fellowship Travel International (International Programs Study Abroad ONLY)

For Agency airfare, contact the agency you choose to work with and decide on an itinerary.  A pre-approval will then need to be created and approved in Chrome River. Enter the airfare and choose the Agency and Paid by-Travel Office under the drop down boxes.  For complete details, please see our procedures for the type of traveler you are working with.

If personal time is attached to the trip you will need to provide a comparison quote roundtrip from ILM to destination from the same airfare provider on the business dates. Please upload the comparison to your pre-approval and expense report.  You will need to include a comment explaining any personal time taken. If the cost of the airfare for the business dates is less than the cost of the personal airfare, traveler must write a personal check to UNC Wilmington for the difference and submit to the Travel Office.

If not flying from ILM, traveler must provide justification and comparison quote for round-trip out of ILM. Please upload the comparison to the pre-approval and expense report. Traveler will not be reimbursed mileage or extra per diems that exceed the amount of the round-trip out of ILM. A comment must be put in Chrome River explaining the reason for not flying out of Wilmington.


Maupin logo

Maupin Travel is one of the largest and most respected agencies in the Carolinas and has been in business since 1979. We have serviced the travel needs of UNCW since 2008 and UNC's main campus in Chapel Hill since 2004, and have achieved the distinction of the most widely-used agency out of their four preferred travel companies at UNC-CH. In addition, we are the agency of record for two other college institutions in the Southeast. We understand the unique nature of academic travel and the challenges associated with such travel.

Through Maupin Travel, you have your choice of booking your travel on a customized online booking tool (NEW booking tool coming soon!) or through one of our friendly and experienced travel consultants. For first time users of the online booking tool, please contact the UNCW Travel Office to receive your username and password.

Maupin Travel has the unique distinction of being names one of America's "Top 40 Travel Companies" list by Business Travel News for seven years in a row. We are an affiliate of Frosh Travel, a $1B global travel company with dual headquarters in New York City & Houston, TV. This affiliation provides Maupin the buying power to provide the UNCW community the very best in technology, service and savings.

In addition to corporate travel specialists, we also have destination specialists for Europe, Australia, New Zealand, South America, Disney and the Caribbean, to name a few.

Maupin Travel also has a dedicated group, meeting and incentive department that specializes in everything from air-only travel to meeting and logistics management. Maupin Travel is also a certified vendor through the General Services Administration (GSA) as a veteran-owned agency in the event you are required to use such an agency for any federal grant monies you may have received.

Visit our website - www.maupintravel.com - for any additional information you might need.

  • 2501 Blue Ridge Road, Suite 420, Raleigh, NC 27607
  • 919-821-2146 or Toll Free 1-800-786-2738
  • uncw@maupintravel.com

Real ID

  • In 2005, The REAL ID Act was passed by Congress to set the standards for the minimum security standards for the issuance of identification, such as a driver’s license. Beginning on May 3, 2023 every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license, state-issued enhanced driver's license, or another acceptable form of ID to fly within the United States.  REAL ID-compliant cards are marked with a star at the top of the card. If you're not sure, contact your state driver's license agency on how to obtain a REAL ID-compliant card. If a traveler does not have a REAL-ID, please encourage them to complete the process quickly, as the lines at DMV’s are expected to grow as the date approaches. The TSA Website provides additional details regarding the REAL-ID.

Basic Economy

  • As a reminder, Basic Economy flights can only be booked directly with our team of advisors versus through the online booking tool. As Basic Economy flights are not business travel friendly due to their restrictions on changes, cancellations, and seat assignments, our team prohibits these fares from appearing on the online booking tool so that a traveler does not accidentally book without knowing their restrictions. Should a traveler wish to book a Basic Economy fare, our team is happy to assist with the reservation.

Fellowship Travel International (FTI) - Only For International Programs Study Abroad


FTI is a full-service travel agency, offering international air & land arrangements, travel insurance & for more than 30 years. They specialize in partnering with faculty members to create study abroad, service-learning and volunteer trips. Their relationships with in-country vendors give them the ability to craft custom itineraries designed around the school's curriculum. Thus, students and faculty can take advantage of unique experiences relevant to their coursework.

In the past year alone, they've served approximately 200 collegiate clients (both individual institutions and consortiums). So, they are familiar with the specific needs associated with this type of travel, including: safety and security, itineraries, and meeting a professor's expectations for his or her course. The diverse staff also brings extensive personal knowledge of countries around the globe. They've traveled to 148 countries & speak a dozen foreign languages. In fact, twenty-five percent of FTI's associates were born or lived abroad.

FTI also offers an online booking tool that will allow you to make your arrangements for flights &/or tours.

Click here for a 1-page overview of FTI's services.

Visit www.fellowship.com for more information or to request a quote for your next trip


  • 10220Timber Ridge Dr
  • Ashland, VA 23005
  • (804) 550-0121 ext 129 or Toll Free (800) 235-9384 ext 129
  • cgilbert@fellowship.com


Please see our Travel Agency page for additional information.