Transition Programs


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  • What is Included in the Registration Fee?
    The first-year student fee includes: a welcome bag, t-shirt, workshops and presentations, all advising materials, rental fees, technology fees, orientation registration system, and staff. It also includes programs throughout the first year to assist in your transition to UNCW.

    The first-year family fee includes: workshops and presentations, informational materials, rental fees, technology fees, orientation registration system, a digital family guide, and staff. 
  • How Do I Change My Address in VZO?
    You cannot change your address in VZO because it has been imported into the system from your application and is unchangeable through this registration system. However, you can change your address officially for UNCW records through your SeaNet account. You will log in and then click on "Personal Information" and you can change your address there. The address of this registration form will not be used to mail you anything regarding orientation. All information regarding orientation will be e-mailed to your UNCW e-mail address and any additional e-mail address that you provide.
  • How Do I Change My Personal Information (legal name, address, etc.)?
    You can change your preferred name, phone number(s), mailing address, additional e-mail address(es), and emergency contacts officially for UNCW records through your SeaNet account. You will log in, click on "Personal Information" and you can update your information there.

    The orientation registration system (VZO) will import student's preferred names as their first names, but only for orientation purposes. This does not affect any official records with the University.
  • Can I Change My Orientation Date?
    Your Orientation session can be changed in the VisualZen Orientation system only if space is available in another session. You will be responsible for any increase in fees that accompanies a change in session. If there is a decrease in fees, you are responsible for requesting a refund by the deadline. You can change your date as many times as desired until the registration deadline. 
  • What If I Cannot Attend One of the Scheduled Orientation Dates?
    You will need to register for an offered date and call the Office of Transition Programs at 910.962.3089 to be moved into the make-up session. The make-up sessions will be held online. You will receive an e-mail regarding the online make-up orientation and how to access it, meet with an advisor and register for courses. The same orientation fees are required for make-up sessions.
  • Are All the Orientation Sessions Offered at Orientation Required?
    Yes, all the sessions for students are required. We believe that Orientation is important for a smooth transition to UNCW and your success as a student. If you miss a presentation, you will not be able to regsiter for courses until the missed presentation has been made up. 
  • Should Family Members Attend Orientation?
    Yes. It is not required that parents or family members attend orientation. We encourage parents or family members to attend because they have questions and concerns about college life that students might not have considered. Family members will attend a separate program and will hear information that will help students adjust to UNCW. If you choose not to attend family orientation, we highly suggest you sign-up for the FLASH Family Newsletter to get important information throughout the year. Orientation is not a place designated for children, but if a child must attend, they will need to be registered as an additional guest and pay the same fee. They will receive the same benefits as any other guest - including a t-shirt, meals, a bag, and other materials. We do not offer youth sizes in the t-shirt. 
  • I Am a Family Member From the Wilmington Area. Should I Attend Orientation?
    While you might have been on-campus before, orientation is much more than a campus tour. It includes valuable information that family members and guests may not know simply by their proximity to Wilmington. We believe families can never have too much information about the future experiences of their student.
  • Can a Parent or Family Member Assist Me in Registering For Classes?
    While we encourage family members to review possible course schedules with students prior to orientation, family members are not permitted in the registration room. Students will be assisted by academic advisors when choosing their classes.
  • Are There Accommodations for Students with Disabilities at Orientation?
    In order to secure reasonable accommodations, documentation must be submitted to Disability Resource Center for approval. Additionally, requests for accommodations can be submitted through your registration on the VisualZen orientation registration site. Lastly, students who need reasonable accommodations during orientation can make a request to the Office of Transition Programs. Please make the request at least 7 days prior to your orientation date. 
  • Where Can I Find More Information About Finding a Place To Live Off-Campus?
    Thinking of living off-campus? UNCW's Off-Campus Housing site can help! For more resources for Off-Campus living, visit PERCH.
  • How Do I Obtain Information About Residency for Tuition Purposes?
  • How Do I Get My Money Back From a VisualZen Credit?
    If you have credit on your orientation registration account for any reason, you have to follow the formal refund request procedure in order to obtain a refund from our office.

    We will not automatically know if you have a credit on your account. It is your responsibility to notify our office by the appropriate deadline
  • How Do I Get My One Card (Student ID)?
    The UNCW One Card is the official form of identification on campus. Your One Card allows the use of campus facilities, meal plans and provides safe, easy access to university services and events. You need to upload a photo to get your One Card. Here are the guidelines to upload your One Card.

    If your first name on file with the University is not the name you would like on your One Card, you must contact after you submit a photo in order to avoid additional fees for reissued cards. You will be able to pick-up your One Card on-campus. To learn more about the UNCW One Card, visit
  • I am an incoming student in the RIBN or RN-BSN program. Do I need to attend orientation?
    If you are a student admitted into the RIBN or RN-BSN program, you do not need to register or attend orientation. If you have any further questions, please contact the College of Health and Human Services at 910.962.3317.