Tech Talk: ITS Newsletter

ITS Update: Windows 7 Extended Support

January, 2020


ITS is happy to announce that we have purchased Extended Support for Windows 7 machines. In the interest of providing our campus community with a bit more time to plan for upgrades and/or to request any necessary funding, this extended support will temporarily allow ITS to offer Windows 7 support after the January 14, 2020 deadline.

ITS will automatically apply the extended support licenses to computers that are waiting to be upgraded to Windows 10, as well as to machines that cannot be upgraded. We will work to ensure that all campus computers are on the Windows 10 platform before the extended support expires.

My Machine cannot be Upgraded to Windows 10

If you have a UNCW-owned machine(s) that cannot be upgraded to Windows 10, please submit a Windows 7 Extension Request, no later than February 28, 2020, indicating your plan for the computer(s). If the machine cannot be upgraded to Windows 10 due to challenges such as specialized software or hardware needs, please include that information in the request. Lastly, you may also attach a spreadsheet if you have multiple machines that cannot be upgraded to Windows 10.

My Machine can be Upgraded to Windows 10

If you have a UNCW-owned machine(s) that can be upgraded to Windows 10 and you have not previously submitted a request to upgrade the machine, please submit the following ITS Request, Setup or Reconnect a Computer, and please mark "Windows 7 to Windows 10 Upgrade" under the "Service Type." 

Please know that if you previously submitted a request and your machine(s) are still waiting to be upgraded to Windows 10, ITS will automatically apply the extended support licenses to the related computer(s); you do not need to take any action. If you have previously submitted a request and want to inquire about the status of your request, please contact the Technology Assistance Center at 910.962.4357

If you have any questions or concerns, please reach out to Tami Mansur (mansurt@uncw.edu) or Beverly Vagnerini (vagnerinib@uncw.edu) with any questions.


If you have any questions, please contact the Technology Assistance Center at 910.962.4357.