University of North Carolina Wilmington
University of North Carolina Wilmington

Swain Center: Executive Education and Economic Development

Leading with Emotional Intelligence

Coming Soon!


Course fee includes:

  • Emotional Intelligence workbook
  • Light refreshments

UNCW Faculty/Staff/Students/Alum receive a 10% discount. Choose the appropriate rate when registering for Swain programs online. If a UNCW department is funding your participation, use the Promo Code “SEAHAWK” to register online and initiate billing to your department with an IDI (internal Invoice). You can not pay with a UNCW Purchasing Card.

UNCW Swain Center is recognized by SHRM to offer SHRM-CP or SHRM-SCP Professional Development Credits (PDC). This program is valid for 3 PDCs toward SHRM-CP and SHRM-SCP recertification. For more information about certification or recertification, please visit


  • What is EI?
  • How does EI relate to outstanding leadership and managerial effectiveness?
  • What are the specific EI competencies?
  • Framework for developing EI competencies

UNCW Campus

Computer Information Systems Building Room 1013

Parking is available in Visitor Lot M on the corner of Reigal and Price Drive. See map below for details.

Parking Information


Emotional Intelligence (EI) and a strong commitment to personal values are integral to effective leadership. Leaders with these skills are keenly aware of their emotions and the emotions of others, and they use those insights to lead, engage, and empower those around them. This program will help you hone your EI and ethical decision making to make a bigger impact in your organization and become a stronger leader.

Think emotions don’t belong in the workplace? Whether we want them there or not, emotions play a principal role in our workplace satisfaction. The primary reason employees leave a company is because of the relationship with their boss. The Emotional Intelligence course works with leaders and direct reports to manage emotions in the workplace for a more successful and productive environment.

This course focuses on the art and science of emotional intelligence. Participants will learn the latest research and scientific advances in the area, as well as practice techniques used by actors to engage in active listening, connect to an audience, connect to their own emotions and de-stress before a big event. The course combines theory with practice, empowering participants to take the skills learned in the course and apply them immediately to the real world.

As a result of attending this program, participants will:

  • Understand how outstanding leaders harness the power of positive emotions
  • Learn the EI Model and its competencies
  • Apply EI concepts to themselves and their workplaces
  • Identify strategies for enhancing their leadership and emotional intelligence
  • Learn how to lead others more positively towards outstanding performance

This program is designed for new and experienced managers, team leaders and supervisors, as well as individual contributors at all levels that have interest in personal development.

  • Identify the strengths and weaknesses of your communication style
  • Discover the best methods for working with conflicting personality types
  • Identify methods of promoting emotional intelligence
  • Identify methods to leverage social intelligence
  • Practically apply skills through realistic scenarios

"Dr. Miller is a smart & fantastic leader & spokesperson!! Love to have him for another class/evening!!"

"Dr. Miller was so skilled at keeping us active with the material."

"I found learning about personality matrix and how to work as a team was really valuable."

"It was awesome! Thanks so much!"

Doug MillerDoug Miller is an expert on firm innovation, new venture founder commitment, and founder team cohesion. He has been a co-founder of three businesses and is an award-winning professor. He is a frequent speaker on emotional intelligence and published the "Coaching Excellence Benchmark Study" in partnership with Proficient Learning, LLC. His work has been cited in popular press, including the Wall Street Journal, and published in leading academic outlets.

Dr. Miller is an Assistant Professor at Virginia Commonwealth University (VCU). Prior to VCU, he worked as a tenure track faculty in the Cameron School of Business at UNC Wilmington.