Student Accounts & Cashier's Office

How to Read Your Billing Statement

Students can view their billing statements in E-bill or SeaNet.  

What is a billing statement?

A report showing a record of transactions for a designated period of time. The billing statement only includes charges and credits from the previous statement date up until the current statement date (bill date). It will not reflect additional charges that incurred after the statement was created. 

It is the student’s responsibility to check their account balance in E-bill for the most recent total amount owed.

Read & Understand your Billing Statement


Contact information and statement details can be found on the billing statement. With the exception of questions about financial aid awards and residency status, direct billing inquiries to the UNCW Cashiers and Student Accounts Office. Students should confirm accuracy of student information listed, including the billing statement date.

Charges

The left column of the billing statement is a running list of all account charges.

Student bills may include charges for:

  • Tuition and Fees
  • Student Health Insurance
  • Housing Cost
  • Meal Plan
  • Parking Pass
  • Bookstore Dollars
  • Past Due Balances from previous statements

Credits

The right column “Credits/Pending Aid” of the billing statement reflects financial aid and other awards that will help offset the cost of attendance. Keep in mind that loans are subject to an origination fee, so their amounts here will differ slightly from official financial aid award documents.

If the expected aid amounts are not reflected on the billing statement, check to be sure that aid has been officially accepted and all required paperwork is complete and has been submitted to Financial Aid. Financial aid is credited to the student account only after these two steps have been completed. For additional help, contact the Financial Aid Office at finaid@uncw.edu or 910-962-3177

Amount Due

The balance owed is the difference between charges and credits. (Current students may also see previous and future balance amounts reflected here.) If the balance dues shows a negative number that means your credits outweigh your charges, and you do not owe anything at this time. If this is the case, you may be due a refund after financial aid is disbursed. Visit the section about refunds for more information about how to set up direct deposit for the fastest access to your refund amount.

Watch a Video on How to Read Your Statement