The Technology Assistance Center can help students, faculty and staff with their personal computers and devices.
How Can I Check Out and/or Renew a Laptop Loaner From TAC?
Purchasing through the University's Apple and Dell store will provide you with educational discounts and it also will allow UNCW to receive vendor rebates back from your purchase.
ITS can help with issues, setup, transfers, and the purchasing/lifecycle of computers, devices (hardware), and credit card devices (PCI). Visit the myTAC portal and browse our knowledge base or submit a service request for assistance.
How do I Purchase a University-Owned Computer?
While this equipment is no longer classified as a fixed asset, the university's policy requiring departmental responsibility for equipment still applies.
Computer transfer or surplus requests must be completed to record the movement of computers / servers with a cost of less than $5000 to a new location, department, division or surplus status. This information will be used to generate SSRS reports for budget managers. The reports are for departmental use when conducting equipment inventories at times determined by each respective department.
Surplus requests for all computers, regardless of purchase price, require a computer transfer request.
ITS will enter a computer transfer request for lifecycle computers, to be approved by the department receiving the computer. In the event that the lifecycle computer transfer is not approved by the receiving department, computer transfer forms for lifecycle computers will be automatically transferred by the system after the log in identification is confirmed by the Computrace tracking system.
This equipment will continue to be tracked by Fixed Assets (Business Affairs). In these cases, the Computer Transfer form should not be used. Please contact Fixed Assets for information regarding the paper Movable Equipment Form used to transfer this equipment.