FAQs

To register for a program with the Swain center click on any of the program links above then select the “Register now” button at the top of the page. This will redirect you to our registration site uncw.augusoft where you can register for the class.

No, you will have to pay when you register for the course. But there are payment plan options and select discounts available. See the "Payment" FAQ below for more details.

The last day to register for an Online program is the day before the first session.

The last day to register for an In-Person program is a week before the first session.

It is best to register at least one week before the program starts to make sure you receive all of the materials.

If you miss the registration for a program please send an email to swain@uncw.edu. By emailing us you can find out future program dates or be added to the program mailing list to hear the latest about new and upcoming Swain programs.

Yes, You can request an invoice and then make payments towards the invoice. You may pay with a Visa, Mastercard or American Express credit card.

Some of our programs have a 25% discount for UNCW Seahawks (Faculty, Staff, Students, Alumni), Active military members, veterans, and spouses. Email swain@uncw.edu providing your name and desired program to find out if you are eligible.

Many participants attend programs that are paid by their employer or by a sponsoring institution. We encourage you to check with your employer about professional development expenses.

The Swain Center does not provide scholarships or financial aid and UNCW financial aid is not available for programs through the Swain Center. Swain Center programs are not covered by MyCAA benefits.

In the unfortunate event that you need to cancel your registration, you may be responsible for partial payment. We incur costs in registration, program materials, etc. that are reflected in our refund policy based on when notice is given for cancellation.

• 31 Days Before Program Start Date: 95% Refund (Books or materials that have been ordered can be shipped to you. For this, you must include your mailing address on your written cancellation request. An additional charge for mailing will be deducted from your refund.)
• 8-30 Days Before Program Start Date: 75% Refund
• 7 Days or less Before Program Start Date: No Refund - Consider a Transfer

You may transfer your registration to the next consecutive offering if a conflict arises and you are not able to attend. If it is an in-person workshop but an online option for the same topic is offered then you may select either option.

In order to request a transfer, you must send your request by email (preferred) to swain@uncw.edu or Call (910)962-2728. Transfers must be requested before the start of the program.

Online Programs at the Swain Center mainly use two online platforms Canvas and Zoom. Program materials, quizzes, and recordings are all stored in Canvas. Live webinars and Live program sessions are run through Zoom. 

Access UNCW's Canvas log-in page. If you are not currently a student, staff member, or faculty at UNCW your login information will be emailed to you before the first session of your program. If you do not receive your login information by the first session of your program please email swain@uncw.edu. 

You will have access to Canvas until two weeks after the end of your program.

Many of our programs have a live session/webinar component. For these programs it's recommended you have a working mic and camera to be able to interact with the facilitator and fellow participants.

All materials for Online programs can be found in Canvas or will be sent via email. If your program includes a text book those will be mailed to you from our office. Please make sure to email swain@uncw.edu your mailing address for these specific programs.

Parking instructions will be sent to you via email a week before the first session of your program. If your program requires the use of a parking pass please be sure to print out the pass before your program to display in the widow of your car.

All program materials will be provided to you when you arrive for the session, unless otherwise indicated.

There are several dining facilities on UNCW campus. A full list of facilities and their hours can be found on the campus dining webpage.