Distance Education and eLearning

DEeL Members having a meeting in Veteran's Hall

Quality Matters

Quality Matters (QM) is an internationally recognized non-profit organization specializing in quality assurance in online and hybrid course design. With a commitment to continuous improvement and grounding in evidence and practice-based best practices, QM provides tools and resources for the systematic review of courses and programs, including official certification pathways that recognize exceptional quality in online teaching and learning. QM also offers regular free faculty development webinars, as well as paid synchronous and asynchronous workshops. 

Because UNCW is a QM member institution, you will have access to QM tools (like the QM Higher Education Rubric) and may be eligible for discounted registration. Finally, all UNCW faculty may create a free QM account and conduct a confidential self-review of their course(s) using QM’s Higher Education Rubric. 

Please don’t hesitate to contact elearning@uncw.edu for information about how you can leverage QM tools and resources for your courses or program.  

Create an account or login to My QM to access QM materials and rubric.

  • Informal Review Request

    To request an informal review

    1. Log into the Quality Matters portal (if you are new, you will need to create an account)
    2. Click on CRMS (top) under the Higher Education tab
    3. Click Start a Review Application
    4. Find University of North Carolina Wilmington
    5. Select your QM Coordinator (Zach Morgan)
    6. Click Next Find Course Representative
    7. Find your name and click Next to enter your review information
    8. Click Internal Review
    9. Scroll down and enter your course number, name, description, course management system, and subject.
    10. Click the checkboxes
    11. Click Submit Application

    To access the Course Reviewer Worksheet or the Quality Matters Rubric, visit our QM Documentation folder in OneDrive. You must use your UNCW credentials to log in to OneDrive.
  • Accessing the QM 6th Edition Rubric

    QM 6th Edition Rubric Resources


    For more detailed information about the rubric please contact elearning@uncw.edu.
  • QM Training & Support

    Applying the QM Rubric

    QM's flagship workshop on the QM Rubric and its use in reviewing the design of online and blended courses is intended for a broad audience, including but not limited to faculty, instructional designers, administrators, and adjunct instructors. It is particularly helpful to those new to QM or those considering the adoption of a quality assurance process for online and blended learning.

    In addition to learning about the QM Rubric and the course review process, participants will learn to apply the concept of alignment and draft helpful recommendations for course improvement.

    Course Length  2 Weeks online asynchronous
    Time Needed Approximately 8-12 hours
    Prerequisites None
    Dates Offered TBA
    Cost $200 if taken through QM; free if taken through UNCW facilitated training

    Improving Your Online Course

    The “Improving Your Online Course” workshop explores the QM Rubric and provides a framework to improve the quality of online courses. Participants use the QM Rubric to review their own online courses and develop a course improvement plan.

    The content is based on the 21 essential Specific Review Standards of the Quality Matters Rubric. Participants come away with a plan for course improvement so enrolling in the workshop with a pre-developed online course is required.

    Course Length 2 weeks online asynchronous
    Time Needed 8–10 hours
    Prerequisites None
    Dates Offered TBA
    Cost $200 if taken through QM; free if taken through UNCW facilitated training

    Peer Reviewer

    The Peer Reviewer Course is designed to prepare experienced online faculty to become Quality Matters Certified Peer Reviewers. The Peer Reviewer Course includes a review of Quality Matters, practice in critiquing and writing helpful recommendations, and a Practice Review in which the participants are asked to review Specific Standards in an online course using the QM Course Review Management System (CRMS).

    Upon successful completion of this course, eligible participants must complete and submit a Role Application as well as a Memo of Understanding in order to become a QM Certified Peer Reviewer. QM Certified Peer Reviewers are eligible to serve on both QM-Managed and Subscriber-Managed course reviews. QM Certified Peer Reviewers must have taught a fully online course within the last 18 months.

    Course Length 3 weeks online asynchronous
    Time Needed 10–14 hours
    Prerequisites APPQMR
    Dates Offered See MyQM for dates - only offered through Quality Matters
    Cost $200 if taken through QM
  • QM Recognized Courses
    Course Name Instructor
    ACT 490: Approaches to Critical Thinking Colleen Reilly
    • Department: English
    • Certification Date: July 30th, 2016