Upgrade Your Campus Login by Switching to Microsoft Authenticator

Big news for campus logins! Microsoft Authenticator is now available as an alternative to Duo, offering a faster, smoother, safer and more innovative way to log in to campus services.

With Microsoft Authenticator, you can sign in without a password and take advantage of your device’s built-in features, such as Face ID, Touch ID or Mobile Device PIN, for effortless authentication.  

Even more exciting, widespread use of Microsoft Authenticator brings us closer to offering a 365-day password at UNCW. With continued adoption, we expect to deliver this improvement before the end of the year.

Make the switch today!

Why Switch to Microsoft Authenticator?

• Seamless integration with Microsoft 365 and campus applications.
• Innovative login options: Supports passwordless login and device-based authenticators, such as Face ID, Touch ID, Mobile Device PIN.
• Enhanced security: More secure than SMS text or voice calls, which will be phased out.

Important Notes

Very few applications, such as Remote Desktop and High-Performance Computing, are not yet supported by Microsoft Authenticator. For these, please continue using Duo.

With the introduction of Microsoft Authenticator, there is also a small change to VPN access. Two separate VPN URLs are now available, allowing you to choose whether you authenticate using Duo or Microsoft Authenticator. Please review our VPN knowledge base article for detailed instructions.

What is Passwordless Authentication?

Passwordless authentication lets you sign in without typing a password. Instead, it uses other two-factor methods such as biometrics, device-based authentication or hardware keys. Microsoft verifies your identity by combining something you have, like a registered device, with something you are or know, like a fingerprint, FaceID or PIN. This creates a secure login experience without ever entering a password.

Students: Timeline & Next Steps

Timeline:

• Now – Feb. 2026: While Duo will remain available during this period, we recommend transitioning to Microsoft Authenticator as soon as possible. This gives you a head start in getting familiar with the new and improved login experience.
• March 16, 2026:Duo will be retired for student accounts, and Microsoft Authenticator will be required.

Take Action:

• Set up Microsoft Authenticator today using our step-by-step guide.
• Test your login to make sure everything works smoothly.

Faculty & Staff: Timeline & Next Steps

While Duo will continue to be an option for faculty and staff, moving to Microsoft Authenticator unlocks the best experience and more innovative features.

Set up Microsoft Authenticator today using our step-by-step guide

Looking Ahead

Switch to Microsoft Authenticator today to take advantage of its benefits, including passwordless login. It’s a small step that makes a big difference for your campus experience and security.

Stay tuned in early spring for more details and helpful resources.

Update your login method today & get the most out of Microsoft Authenticator!