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Copies

  • Vending copiers run black and white copies only. They are conveniently located in the Randall Library Learning Commons area.
  • Guest copiers make color and black and white copies. They are located in the Randall Library Learning Commons area.
  • iPrint copiers make color and black and white copies from your personal computer whether you're on or off campus. They can be found at a variety of locations across campus.
  • iPrint Business Center center offers quick copies to full-color printing combined with a variety of finishing. It is located in Randall Library near the Technology Assistance Center.

Printing Services' Convenience Copier Program encompasses all copiers on any campus property.

Advantages of the Copier Program

  • One contact point - call Copier Program at 962-3697 for any copier issue
  • Our university-wide program has access to a variety of models from the same manufacturer, which enables all users to have access to a copier appropriate to their site's volume and functionality needs, while allowing all users consistent pricing.
  • All copiers are fully digital for best reproduction quality.
  • Flexibility as needs change to move, exchange and add machines.
  • Cost-per-copy pricing includes all service, paper, toner etc.
  • Program offers campus-wide access to additional copiers to reduce departmental downtime during equipment servicing.
  • Although specific models vary, all machines are from the same manufacturer, thereby reducing the need for constant retraining of employees as staff and equipment moves.

Departmental Copier Placement Guidelines

  • Copiers are placed based on needs in any given location. Printing Services works with department personnel and looks at previous copy history to determine the appropriate equipment size, speed and functionality.
  • Departmental and individual copier access is granted by department administration and applied through the copier program.

 

Copier Frequently Asked Questions

Key operator is the main contact at each machine who orders paper, toner and supplies for that machine.

The budget authority should email the copier program office at copiers@uncw.edu with the copier request. The email should include:

  • The building and location for placement of the requested copier
  • The departments that are anticipated to use the machine
  • What shortcomings are realized under the existing copier placement

Once this information is received, we compile it with a history of existing use to make a determination.

$.05 each - Departmental black-and-white copies
$.24 each - Departmental color copies

Tap or insert card into card swipe.

At the end of each month, reports are run by the copier program office to identify the number of copies made per fund. Departments are billed for this amount through Banner.

The key operator should e-mail the copier program office at copiers@uncw.edu to request paper. The email should include all the below information:

  • UNCW ____ number of the copier
  • Number of cases of paper needed (10 reams per case)
  • Location (building and room number) where the paper is to be delivered

Yes, it's okay to use colored paper in the machine. We recommend keeping any paper for use in the copier sealed to avoid excess moisture absorption.

The key operator should email the copier program office at copiers@uncw.edu to request toner. Be sure to include the UNCW ____ number of the copier.

Plastic toner bottles can be placed in any recycle bin on campus that is marked 'Plastic Bottles'.

All copier screens have a contrast adjustment, which is usually a dial on the control panel marked 'Contrast' or a sliding button on the right side of the copier.

Does the line show up when you put originals through the document feeder or place on the glass? If this happens only when you use the document feeder, it's likely caused by dirt or a smudge from the scan glass. Try cleaning the glass, giving extra attention to any smaller, secondary glass.

Your budget authority should email the request to the copier program at copiers@uncw.edu. Include the fund number and whether this is an additional card on an existing copy account or a new copy account entirely.

Your budget authority should email the request to the copier program at copiers@uncw.edu. Include the fund number and whether this is in addition to an existing copy account or a new copy account entirely.

What happens when you tap or slide your card? Does the reader give any sort of message? Does the card activate the reader but not the copier? Try to determine if the problem is with the card or the card reader by trying your card in a different card reader. Contact the copier program at copiers@uncw.edu& with your findings, and we'll take it from there.

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