Hardware & Software

Hardware

• Campus Computer Purchases (CPI, Recommended desktop systems, etc.)
• Personal Computer Purchases/ Student Computer Purchases (Discounts on Dell and Macintosh computers)
• Surplus Information (How to surplus or transfer a computer)

Repairs on University-Owned Computers

If you are experiencing issues with your unviersity-owned computer please submit the ITS request located here or contact the TAC at (910) 962-4357.

Repairs on Personal (non-university owned) Computers

TAC Repairs services all brands of computers and does warranty work for computers with Safeware, AppleCare and Dell warranty coverage. They also repair cracked screens on iPhones and iPads. View more details at TAC Repairs.

Software

Standard Software on University-Owned Computers

The following software comes pre-loaded on faculty and staff Windows-based computers:

• Windows 10
• Microsoft Office 365
• 7-zip
• Adobe Acrobat Pro DC
• Cisco VPN client (laptops/tablets only)
• Computrace
• Alertus (emergency alert system)
• Chrome
• Firefox
• Windows Defender ATP

The following software comes pre-loaded on faculty and staff Mac computers:

• MacOS High Sierra (10.13)or newest supported OS the machine can run
• Microsoft Office 365
• Adobe Acrobat Pro DC
• Cisco VPN client (laptops/tablets only)
• Computrace (must be purchased separately from the Dell punch-out)
• Chrome
• Firefox
• Windows Defender ATP
• Alertus (emergency alert system)

Optional Software for University-Owned Computers

UNCW has license and/or purchase agreements for the following applications. Some are also available on Horizon, as noted below by an asterisk (*). See each for complete details on how to obtain (and, in some cases purchase) the software:

• Adobe products
• ArcGIS *
• Maple *
• Mathematica *
• MATLAB *
• Microsoft Project
• Microsoft Visio
• Microsoft Visual Studio*
• Read&Write Gold
• SAS*
• SPSS*

Note: UNCW (and most software vendors) support the most recent version and one previous version of a software program, so be sure your software is up-to-date.

Personal Software Purchases (home computers)

• Faculty, staff and students can download Microsoft Office via their Office365 account on up to 5 personal computers (Windows or Macintosh).More details here.
• All students and 30% of faculty and staff have access to Adobe Creative Cloud. More details here.
• Faculty, staff and students may download a copy of MATLAB.
• You may also purchase software at an academic discount through the software retailer Journey Ed(non-university purchases only).

Classroom Computers

View Standard Software pre-loaded on Classroom Computers.

Software on Horizon

Much of the software that you use on campus is available remotely through Horizon.

Equipment Checkout

Need equipment for a special event, or to travel with a laptop outside the US? You can check out laptops, projectors and screens from us.