girls in class on computers

Hardware & Software

Hardware

Repairs on University-Owned Computers

If you are experiencing issues with your UNCW-owned computer please submit a Service Request with the Technology Assistance Center. 

Software

Standard Software on University-Owned Computers

The following software comes pre-loaded on faculty and staff Windows-based computers:

  • Windows 10
  • Microsoft Office 365
  • 7-zip
  • Adobe Acrobat Pro DC
  • Cisco VPN client (laptops/tablets only)
  • Computrace
  • Alertus (emergency alert system)
  • Chrome
  • Firefox
  • Windows Defender ATP

The following software comes pre-loaded on faculty and staff Mac computers:

  • MacOS High Sierra (10.13)or newest supported OS the machine can run
  • Microsoft Office 365
  • Adobe Acrobat Pro DC
  • Cisco VPN client (laptops/tablets only)
  • Computrace (must be purchased separately from the Dell punch-out)
  • Chrome
  • Firefox
  • Windows Defender ATP
  • Alertus (emergency alert system)

Optional Software for University-Owned Computers

UNCW has license and/or purchase agreements for the following applications. Some are also available on Horizon, as noted below by an asterisk (*). See each for complete details on how to obtain (and, in some cases purchase) the software:

Note: UNCW (and most software vendors) support the most recent version and one previous version of a software program, so be sure your software is up-to-date.

Personal Software Purchases (home computers)