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Wireless-Only Entertainment Devices

Registering Your Wireless-Only Device

If your device is wireless-only and does not allow you to connect to hawkwifi and authenticate using your UNCW username and password, then you will need to submit the "Connect your Entertainment Device" ITS request.

You will need to provide the following information in the request:

  • First / Last Name
  • Wireless MAC Address*
  • Contact Phone Number
  • Name of device (see below)

Some examples of wireless-only devices are:

  • Nintendo Switch
  • Nintendo 3DS
  • Amazon Echo
  • Amazon Firestick
  • Roku

*For instructions on how to obtain MAC addresses, please view the "How Do I Find My MAC Address?" article in the ITS knowledge base.

My Device is Not Wireless-Only

If your Gaming or AV device is not wireless-only, meaning it has an Ethernet port, then you must plug it in (do not use wireless). Please click here for more information on using a wired connection.