students in randall on computers

GET HELP

Online Support

Have technology questions? Find answers in our ITS self-service knowledge base, available 24/7. You may also enter service requests via our ITS Service Catalog.

Support 

To receive assistance from the Technology Assistance Center (TAC), visit uncw.edu/TAC to start a Live Chat, submit a Service Request or review our Knowledge Base articles. The TAC Walk-in Center is located in Randall Library on the first floor. 

Training

Skillport Computer Based Training

We offer hundreds of free online books and courses through Skillport Computer Based Training (CBT). Check out your many options!

In-Person Courses through the Dare to Learn Academy

ITS offers a variety of in-person training and development course opportunities, including Banner 9, Office 365, Outlook, Adobe, SharePoint, Excel and more. To view the full list of courses and to sign up, please visit the Dare to Learn Academy. New classes are added often, so check the catalog regularly!