Institutional Research and Planning

Institutional Effectiveness:
Qualtrics

Qualtrics, a web-based survey and data collection tool, is used at UNCW for creating and conducting online surveys. Online surveys assist in the collection of data for research or may assist in facilitating internal processes. This tool is available at no charge to UNCW faculty, staff and students according to the Standard Operating Procedures.

If you are a UNCW student, faculty or staff member, you can access Qualtrics through the university portal, My Seaport. For security purposes, you will be prompted to verify your identity through the Duo application or text passcodes (just like you do with your UNCW e-mail and many other UNCW applications).

Qualtrics Support

Qualtrics XM Support Center has a number of updated knowledge videos, articles, and users blog.  Once you have logged into Qualtrics, you can access the Qualtrics XM Support Center by clicking on the question mark icon at the right top of your main Qualtrics screen.

Qualtrics support can be reached 24/7 and will usually respond within 24 hours. To login, click “Sign in with SSO.” Enter “uncw” for Organization ID. Then, enter your UNCW e-mail and password when prompted.

UNCW Support

UNCW also provides technical and survey design support through myTAC portal. To request support, please visit survey services. Additional knowledge base articles can be accessed from TAC support.