Financial Aid

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Past Announcements 

  • "Get Transcript Online" and "Get Transcript by Mail" Services, Temporarily Disrupted

1/4/2019 - (Excerpt) - The "Get Transcript Online" and "Get Transcript by Mail" services have both been offline since at least the beginning of the week. NASFAA reached out to federal officials on Monday, but has been unable to determine whether these system outages are casualties of the federal shutdown or truly just part of a larger system maintenance issue. Additional services that require IRS staff processing will most certainly be delayed, if not discontinued, until Congress and the President reach an agreement to fund government operations. The IRS Data Retrieval Tool (DRT) continues to function, according to ED officials.

  • URL for NSLDS Has Changed

10/24/2018 - The National Student Loan Data System has recently updated their URL. If you are trying to access your federal aid history, please use the following link https://nslds.ed.gov to access the site.

  • Active Phishing Campaign Targeting Student Email Accounts

08/31/2018 (Excerpt) Federal Student Aid (FSA) has identified a malicious phishing campaign that may lead to potential fraud associated with student refunds and aid distributions.

  • IRS to Introduce new tax transcripts to better protect taxpayer data 

8/22/2018 (Excerpt) WASHINGTON —  Moving to better protect taxpayer data, the Internal Revenue Service today announced a new format for individual tax transcripts that will redact personally identifiable information from the Form 1040 series.

  • Credit Check Processing for Borrowers with a "Credit Freeze" 

A message from the US Department of Education Common Origination & Disbursement (COD): 

10/13/17 (Excerpt) As a result of recent data breach events and heightened security concerns, many consumers are understandably taking steps to protect their personally identifiable information (PII). One of those steps may be placing a “credit freeze” on their credit profile at one or more of the credit bureaus, which prevents further credit activity from occurring without additional consent.

Because a credit check is part of the process when a borrower or endorser completes a Direct PLUS Loan Request or an Endorser Addendum on the StudentLoans.gov website, borrowers or endorsers with an active credit freeze may not be able to fully complete either process and may receive an error message when the credit check is run. The borrower or endorser must remove the credit freeze first; this action cannot be done by the school or Federal Student Aid.

Note: Federal Student Aid can process an inquiry at two of the three main credit bureaus (currently Equifax and TransUnion).  Federal Student Aid is working to include additional messaging on the StudentLoans.gov website to inform borrowers and endorsers that those who have a credit freeze on their credit profile will need to remove it before completing a Direct PLUS Loan Request or the Endorser Addendum. 

Get information about lifting a security freeze.