Teaching Continuity Resources for Faculty/Staff of WCE

The College of Education maintains and regularly updates a Continuity of Operations plan. For all instructors, but especially those not currently using Canvas, the Ed Tech Unit has assembled just-in-time resources for teaching continuity.

How To Get Help

  • Canvas 24/7 Support- call 833-395-9054 or start a live chat
  • Zoom Support- Submit a Request, Chat, Phone at 888-799-9666 ext 2
  • FAQ Site- Step-by-step instructions on how-to-use Canvas
  • Training- Attend a Professional Development offer by the office of eLearning and Distance Education
  • Submit a Help Request for Tech Support-  Submit a Ticket or call 910-962-4357 
  • One on One Help - For one on one help for WCE Faculty with distance education questions contact Tammy Clark or Tracy Pena.
  • Working Remotely – UNCW Resources, including Remote Desktop Instructions.

Zoom – Video Conferencing Resources

Use Zoom to hold class meetings, conduct meetings with others virtually, and hold tutoring/advising sessions.

Zoom FAQs

WCE Basic Zoom Training Session – Held Jan 8th, Recordings and Materials

WCE Advanced Zoom Training- Held February 21, 1pm-2pm - Led by Symphony Oxendine

  • This training focused on the pedagogical aspects of teaching in a Zoom class where everyone might be remote from the instructor. Setting norms for communication. When and Why do breakouts? How to facilitate breakout sessions.

Canvas – Online Learning

UNCW DE Support

Other Resources