Crucial Conversations

Crucial Conversations Signature Program

Ever struggle to say something you really need to say in a way someone can hear it? Freeze when the stakes are high and emotions are running strong? Avoid disagreements, even though it means your work experience suffers? Or do you find yourself arguing with colleagues instead of communicating effectively? The Crucial Conversations Signature Program can help!

The Crucial Conversations Signature Program teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment.

Upcoming Program Options

For your convenience, we are offering a variety of options to complete this program. Please click below to learn more about each option.

Fall 2019 Crucial Conversations Programs

Interested in participating this fall? Complete an interest/availability survey for the fall 2019 cohort. The survey includes potential dates, which will be finalized based on responses. Participants will be notified of finalized dates, times and locations by September 20.

Take the Fall 2019 Survey

Fall 2019 Gatherings

Graduate Gathering

August 30, 1:30-2:30 
Administrative Annex Rm 1002

Congratulations! After 12 months, we are over 70 graduates strong. To continue the momentum, we invite you to return to the table as we launch and dialog around a new Crucial Conversations Planner tool. It will not only help to refresh the Crucial Conversations Model, but also equip you to continuously practice what you learned in the classroom.

In addition to registering, we encourage you to reach back out to your learning partner or someone in your cohort so that we can reunite, meet other graduates, have a sounding board, and encourage one another in the process.

Register Here

Open Gathering

October 25, 1:30-2:30 
Administrative Annex Rm 1002

Enjoy an open dialog about getting unstuck, starting with heart, and mastering your stories—the “work on me first” portion of the Crucial Conversations Model. We also encourage graduates to invite a colleague who might be curious about signing up for a future Crucial Conversations Signature Program.

Please note: This course is meant for participants of the 2018-2019 Crucial Conversations programs. Participants are welcome to bring one non-certified guest. Guests should also register through the Dare to Learn Academy.

Register Here

  • Why should I sign up?
    Improve Dialogue & Engagement 
    Learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.


    Create Behavior Change
    These skills turn in to behaviors that improve decision making, commitment to action, productivity, and relationships.

    Build High-Performance Culture
    Consistent behaviors lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.

  • Who is eligible to participate?
    Crucial Conversations is open to all UNCW employees.
  • How do I sign up?
    To sign up, fill out the online registration form by clicking the "Register Today" button under your preferred date.  

    Please note: Registration is on a first-come, first-served basis. Class size is limited to 16..
  • How much does it cost and how do I pay?
    Cost: Free for UNCW staff! 
  • What are the participant expectations?
    In order to gain a certificate, participants must attend all modules.
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