Communication Studies

COM Alumni Spotlight

Marissa Elise Crain



Marissa Elise Crain

Graduation Date: May 2010
Position Title:

North America Sales Training Business Partner



Current Location: Morrisville, NC

What was your favorite class in the COM Department? Why?
Capstone/Portfolio Course- helped me sharpen my professional development skills. I have leveraged the content from this class on a daily basis and am now the 'go to' person in my circle of friends and co-workers for help with resumes, cover letters, interviewing skills, portfolio development, etc. I have been able to directly apply what I've learned in this class to every interview I have had since graduation and love to share and help mentor others who are prepping to enter the professional world.

What organizations/groups were you involved in while you were a student?
I was a member of the UNCW [club] Crew Team.

Did you complete a departmental internship? If so, please list your internship agency.
I was an intern for Speech 4 Kidz (Speech Therapy Office) as well as for Cherry Productions in Wilmington, NC.

How are you using the skills/concepts learned from your COM degree in your life?
I truly use my COM skills and knowledge every single day in my professional communication in a corporate environment when working with peers, managers, directors, and executives. Knowing how to present and clearly communicate important information in the most concise way is extremely important in fast-paced corporate businesses. In my job role, I deliver training to new-hires and I need to be able to transfer new knowledge to a diverse audience with different learning styles, different experience, and different attitudes. My communication skills help me to tailor my content and delivery style to meet the needs of my audiences in the most efficient ways.

What are your proudest accomplishments since graduating from UNCW?
Obtaining a professional career in Healthcare IT immediately out of college and receiving two company awards for my achievements in customer service and energy. I have also earned my Master's in Education: Training and Development from NC State University (graduation Dec 2013) while working full-time. This opened the doors for my current position at Lenovo as an Instructional Designer and Trainer for sales new-hires.

Communication is. . .
being able to successfully transfer knowledge, ideas, and information to others in a clear, concise and effective way.

What advice would you give current COM majors?
Be open minded to every opportunity even if you don't think your skillset necessarily applies. Instead, think of what that opportunity will teach you and how valuable those skills will be in future positions. Your COM degree applies to more than you may think and your ability to communicate sets you above others in the workplace. Always express interest to your superiors in being involved in extra projects. If you never ask, you'll never know. Make yourself stand out from your peers by engaging in any learning opportunity you find (a meeting, conference, continuing education, etc.). Say hello and introduce yourself to every person you see at work or school. Networking is so incredibly important and could lead you to your dream job.

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