To log in to Canvas
Use your UNCW username and password (without “@uncw.edu”). Click https://uncw.instructure.com to login.
Canvas Availability Status
Click here to check the availability of Canvas: https://status.instructure.com/
Training
Faculty that would like to schedule a one-on-one appointment regarding your specific course please use the booking tool or email elearning@uncw.edu.
To schedule a Canvas Basics group training please email lms@uncw.edu.
Canvas Help Desk: 24/7 Phone and Chat Support
From the Help button within Canvas you’ll have access to:
- 24/7 Canvas Support via phone or chat.
- Faculty support number 1-833-395-9054
- Student support number 1-833-395-9053
- The ability to submit a Canvas support ticket.
- Access to the Canvas Guides.
- Access to the Canvas community site.
- Submitting a feature idea.
Canvas System Status: https://status.instructure.com/
Guides
UNCW and Instructure, the makers of Canvas, provide many resources—such as online courses and guides and the Canvas Help Desk—to help you master Canvas or troubleshoot issues.
Guides for Faculty
- Canvas Instructor Tour (A series of short videos to help learn how to use Canvas)
- Getting Started with Canvas for Instructors
- Instructure’s Canvas Instructor Guide
Canvas Teacher App
Canvas Teacher app allows instructors to facilitate their courses on the go. This app provides quick access to grading, communicating, and updating—three of the most frequent course facilitation tasks for instructors—through Announcements, Assignments, Discussions, and Quizzes.
- Android Download | Video Overview | Teacher Android Guide
- iOS Download | Video Overview | Teacher iOS Guide
Guides for Students
- Canvas Student Tour (A series of short videos to help learn how to use Canvas)
- Getting Started with Canvas for Students
- Instructure’s Canvas Student Guide
Canvas Student App
The Canvas Student app is the mobile version of Canvas that helps students stay current with their courses anywhere.
