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Canvas LMS

Canvas is UNCW's Learning Management System (LMS). It is an online education technology used for campus courses to help drive student & faculty success.

Log Into Canvas (uncw.instructure.com)

Check the Status of Canvas

You can check the availability of Canvas through their Instructure Status Page.
check the availability of Canvas

Canvas Help

24/7 Phone & Chat Support

From the Help button within Canvas you’ll have access to:

  • 24/7 Canvas Support via phone or chat.
  • Faculty support number 1-833-395-9054
  • Student support number 1-833-395-9053
  • The ability to submit a Canvas support ticket.
  • Access to the Canvas Guides.
  • Access to the Canvas community site.
  • Submitting a feature idea.

Technical & Access Issues

Use our Canvas section in the myTAC portal if you need help with any of the following:

  • Integrate a 3rd Party tool with Canvas
  • Technical Assistance, such as access issues or error messages
  • Course Merges
  • Request a Canvas Course Shell

Instructional Design

Distance Education and eLearning (DEeL) help with instructional design (designing, developing, and delivering online or web-enhanced courses) and basic user-end support. 

More Help Resources

Check Out Our Canvas Guides!

Faculty Training

Use Our Booking Calendar Faculty that would like to schedule a one-on-one appointment regarding your specific course, please use our booking calendar. Use Our Booking Calendar for a One-on-One
Email Us Faculty who need to schedule a one-on-one appointment regarding their specific course but don't want to use the booking calendar can email us at elearning@uncw.edu! Book a One-on-One via Email
Schedule a Basics Group Training To schedule a Canvas Basics group training, please email us at lms@uncw.edu. Schedule Basic Group Training

Guides

UNCW and Instructure, the makers of Canvas, provide many resources—such as online courses and guides and the Canvas Help Desk—to help you master Canvas or troubleshoot issues.

UNCW and Instructure, the makers of Canvas, provide many resources—such as online courses and guides and the Canvas Help Desk—to help you master Canvas or troubleshoot issues.

Guides for Faculty

Canvas Teacher App

Canvas Teacher app allows instructors to facilitate their courses on the go. This app provides quick access to grading, communicating, and updating—three of the most frequent course facilitation tasks for instructors—through Announcements, Assignments, Discussions, and Quizzes.

Guides for Students

Canvas Student App

The Canvas Student app is the mobile version of Canvas that helps students stay current with their courses anywhere.

Explore Our Services, A to Z

Whether you're a first-time user or a long-time client, there's always something new to learn. From A to Z, we've covered everything you need to know about our ITS services.
A to Z Services