05.750 State Of North Carolina Courier Service

Business Affairs

Revised December 2, 2025 (Previously AUX 6.10)

N/A

UNCW Postal Services

Auxiliary Services

Policy Details:

1. Purpose

   Outlines University policy and procedures regarding the use of the State of North Carolina Courier Service.

2. Scope

   Applies to all University departments and activities.

3. Policy

   General Statement

   The State of North Carolina Courier Service is a system of transporting (at low cost) correspondence, related materials, and other communications to and from city and county governments, technical institutes, the N.C. university system, and many other agencies in state government. It is operated by the state on a non-profit basis. Delivery takes one or two days.

4. Procedures

   1. Use of the State of North Carolina Courier Services for a Specific Agency

      A list of various University of North Carolina locations and their respective courier box numbers is shown below for your information. Contact UNCW Postal Services for service directories and information regarding the use of the courier service for an agency not listed below.

      Agency	City	Courier Box
      Appalachian State Univ.	Boone	12-34-19
      East Carolina University	Greenville	01-42-08
      Elizabeth City State Univ.	Elizabeth City	10-35-25
      Fayetteville State	Fayetteville	04-02-03
      N.C. A&T University	Greensboro	02-12-11
      N.C. Central University	Durham	02-02-06
      N.C. School of Arts	Winston-Salem	09-21-05
      N.C. State University	Raleigh	53-61-21
      Pembroke State University	Pembroke	04-35-02
      UNC at Asheville	Asheville	06-80-24
      UNC at Chapel Hill	Chapel Hill	13-12-11
      UNC at Charlotte	Charlotte	05-12-06
      UNC at Greensboro	Greensboro	02-14-23
      UNC at Wilmington	Wilmington	04-15-26
      UNC-General Administration	Chapel Hill	13-11-03
      Western Carolina University	Cullowhee	08-24-01
      Winston-Salem State Univ.	Winston-Salem	09-22-08

   2. Addressing Courier Mail

      1. When addressing mail to be sent via the state courier system, DO NOT USE U.S. POSTAL SERVICE BOX NUMBERS OR ZIP CODES. The following format is required for courier mail:

      2. Addressee Format. Each piece of courier mail must display the addressee’s name, agency or department name, city, and the courier box number of the addressee.

      3. Return Address. There are two acceptable options that may be used for indicating the return address:

         1. If using the UNCW mailing labels available via a Printing Services Forms Order, the only additional information required in the return address is the UNCW department name of the sender.

         2. If you do not use the UNCW mailing label, the address of the sender must be displayed in the upper left-hand corner of the envelope, using the same courier format as the addressee format. The UNCW department’s name of the sender must be indicated.

   3. Courier Designation

      The courier designation must be clearly visible on the lower left of the envelope and must NOT be a part of the address. The courier designation should NOT be typed on the envelope but should be indicated by hand-lettering the word “COURIER” in large, bold letters (preferably in red) under stock number 618-69110.

   4. Sorting of Courier Mail

      Segregate courier mail from regular mail when sending to the mail room. Any additional sorting required will be done by UNCW Postal Services.

   5. Improperly Prepared Courier Mail

      Courier mail not properly addressed or prepared may cause delays in processing.

   6. Departmental Charges

      Charges for the use of the state courier service will be billed through decentralized billing directly to the department indicated in the return address. Courier charges will be shown as a separately identifiable item, with a total of the courier charges for each day shown rather than a charge for each individual piece of courier mail.