CPI Frequently Asked Questions

Who established the specifications?

UNC-GA formed a task group to review desktop and laptop specifications and pursue vendor negotiations for the best prices on a range of desktop and laptop computer configurations intended to meet diverse computing needs while also reducing the total cost of ownership. There are now basic, mid-level and high-end desktop and basic, mid-level, high-end and ultra-portable laptop models available. Each model has a set of customizable options including increased memory and hard drive space.

Will UNCW continue to purchase only from Dell and Apple?

UNCW will continue to use Dell and Apple as preferred vendors. UNCW consultants are certified to work on this hardware and therefore can fully support each of these platforms.

What other vendors participated in the CPI process, and can I purchase from these vendors?

HP and Lenovo also participated in the process. Purchases from these other vendors require the Computer Exception Form to be filled out in uShop. 

Can I buy a machine that is not on the CPI list?

One goal of the program is to provide enough latitude in the hardware options that only purchases of the standard configurations will occur. Exceptions will be allowed when non-standard configurations are required for special research, teaching or administrative needs. However, the GA requirements state that a university's total expenditure for exceptions may not exceed 20% of the total of state funds used for PC purchases at that institution.

An exception process must be followed for each non-standard purchase/request. The exception process is built into uShop.

All computers, regardless of configuration, manufacturer, or model, must be purchased with a 5-year Computrace License – the Dell computers in the Dell punch-out are the only systems that come with Computrace installed. All other computer purchases will require Computrace licenses to be purchased separately. Computrace should be ordered from the Dell punch-out (Dell is the reseller). 

What is the process for CPI purchases?

Purchase a Dell or Apple on CPI:

  • Shopper goes through uShop catalog, picks one of the Dell or Apple models and configures it.
  • Shopper submits request to requester to identify funds.
  • Requester sends request to purchasing.

What is the process for exceptions to CPI purchases?

Non-standard computers (including tablets):

  • Shopper goes to uShop Home page to access Non-Standard Computer From (exception form).
  • Shopper or Requester completes the Non-Standard Computer Form and assigns the cart or proceeds to checkout.
  • Shopper or Requestor completes requisition to identify funding, etc.
  • ITS receives exception request; reviews information; and if necessary, discusses with shopper or requester. ITS also ensures Computrace is ordered for exceptions that will be approved.
  • ITS will make the decision as to whether the exception will be approved (or not) and what level of support ITS will be able to provide and will notify the requester. 

What does this mean for life cycle?

One of the goals of life cycle is to provide a "baseline" computer standard for the campus. While there will be many Dell models supported by the campus under the new CPI program, there will still be desktop and laptop models (both Dell and Apple) used as a standard for life cycle replacement.

Campus unit representatives will list their requests by high, medium and low priorities. All life cycle computer requests should meet the following criteria:

  • For full time faculty and staff.
  • Each individual is allowed one life cycle computer (life cycle will not be used to provide a laptop and a desktop).
  • Life cycle computers are on a 5+ year replacement cycle (varies based on available funding and number of requests).
  • Receipts based areas are not eligible.
  • Academic areas including labs/classrooms can be included.
  • For every one life cycle machine coming in there must be at least one computer being sent to Surplus or ITS.

The campus unit representative will receive a letter of explanation and spreadsheet form to fill out listing priorities, computer types, distribution and removal of life cycle computers.

Yearly, in Sept/Oct, the letter will be sent with any new guidelines and/or the base models listed.

Unit representatives are encouraged to work with their consultant and others in ITS as they determine their priorities and model selections.

What does this mean for printers?

At this time there is not a combined pricing initiative structure in place for printers or other equipment.