helpful Links
- Teal Email Archive Direct Link
- FAQs for Teal Email Archive
- TealWare Applications Link
- About TealWare Applications
Recommended Browsers for Teal Email Archive
While the Teal Email Archive works with various browsers, we recommend the following for the best experience:
- PC - Internet Explorer
- Mac - Firefox
- Mobile Devices - Log in to TealWare applications (tealware.uncw.edu) and click on "UNCW mail."
Need Help?
For help, please contact the Technology Assistance Center (TAC) at 910-962-4357.
Teal Email Archive in the Cloud
With the Teal Email Archive, faculty and staff have access to "virtually unlimited" email from anywhere via an Internet connection. There is no need to worry about accidentally deleting an email (or archiving your emails locally) because your email is in the Teal Email Archive. Please note that this is a secure, private cloud.
NOTE: There is approximately one day of lag time for your email to become visible in the Teal Email Archive. (Today's email will be visible in the Archive tomorrow.)
Access the Archive via Direct Log In Link
- Teal Email Archive Direct Log In Link
(There are several methods for accessing the Teal Email Archive. Please view "How to Access the Archive" video below.)
Instructional Videos
- PC Intro: Teal Email Archive & Browser Setup (2:02)
- Video Script (PDF)
- Mac Intro: Teal Email Archive for Macintosh Computers (2:21)
- Video Script (PDF)
- How to Access the Archive (1:43)
- Video Script (PDF)
- IMPORTANT NOTE: To see the Teal Email Archive folder shortcut in the Windows Outlook/OWA navigation pane, put in a request via the TAC.
- Browsing, Searching & Reply/Forwarding Messages (1:38)
- Video Script (PDF)
- "Restoring" Email (1:02)
- Video Script (PDF)
- Uploading PSTs (1:46)
- Video Script (PDF)
Handouts
- Overview of the Teal Email Archive - PC (PDF)
- Overview of the Teal Email Archive - Macintosh (PDF)
- Advanced Search Instructions (PDF)
- How to Auto-Delete Messages in Outlook (PDF)
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