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Dialing Instructions

Phone Help

• Dialing Assistance
• Programming / Features Help
• Report Harassing Calls
• Service / Repair Requests

Phone Features & Instructions

• Call Forwarding
• Call Hold
• Call Pickup (faculty/staff only)
• Call Transfer
• Call Waiting
• Distinctive Ringing
• Redial
• Send Calls to VM

Conference Calling

• Conference Calling Details & Instructions (faculty/staff only)

Faxing (inbound)

• Inbound Faxing Details (faculty/staff only)

Unified Messaging (Voicemail)

• Unified Messaging Details & Instructions

Dept. Phone Info
(for faculty/staff)

• Phone Types and Descriptions
• Communications Rates for Departmental Phones (PDF)
• Communications Services & Rates

Res. Hall Phone Info

• View Res Hall Services

Unified Messaging (UM) - Voicemail system

Unified Messaging (UM) is an assortment of messaging tools in one package that enhance communications and productivity. UM combines voicemail and email. Your voicemail and email will be retrievable via your phone but will also show up in your email inbox and can be retrieved/ forwarded/ deleted.

Getting Started

• Intro to Unified Messaging (PDF)
• Voicemail Quick Reference Guide (PDF)
• Web Portal Access - Manage your voicemail online

Advanced Features

Unified Messaging includes the following optional advanced features, among others:

• Find Me - Redirects your unanswered calls
• Notify Me - Sends a notification when you receive a message or by caller's request
• Call Me - Notifies you to log in to your mailbox and review message

Unified Messaging Advanced Features (PDF)

Faxing (Inbound) via Unified Messaging

Download Unified Messaging / Outlook Plug In (Optional; Does not work with Outlook 2010)
NOTE: Directions for this download are in the Unified Messaging Advanced Features handout (above)

Need help? Contact the Technology Assistance Center (TAC).