Contact Us:

Web Support Team:

ITS Requests

The best and quickest way to get answers, assistance and troubleshooting service is to submit a request through the ITS Service Catalog. 

Web Design Support Tickets can be found here »

Enter a web support ITS Request if you are experiencing the following issues:

• Permissions for Web folders
• Repair of your website, links, applications, errors
• Troubleshooting
• Instructions and how-to information for Web Design

Office of University Relations

Please contact OUR if you have questions or issues regarding:

• A new website, web site redesign, or URL redirect
• Clarification of policies or procedures
• Discussion of a new concept or recommendations about marketing and communications (i.e., "What is the best way to.....?")

Resources for Content Managers

• Cascade Trainings
• Cascade Workshops
• Cascade Manual
• Social Media Registry
• Social Media Policy (PDF)
• Best Practices Workshop Presentation (PDF)
• New! Emergency Communications Resources
• New Website Request
• Request to Grant Graduate Student Access to Website Directory (PDF)
• Brand Identity Guide
• Responsible Use of Electronic Resources (PDF)

Submit a Help Ticket

• Web Support Tickets
• About ITS Request

Guidebook: Mobile App

Guidebook is a mobile app that allows UNCW Departments, organizations, and offices to easily, sustainably, and inexpensively share events and materials with students and visitors on their mobile devices. For more information click here.