Travel and Direct Pay

Cape Fear River and Downtown Buildings

Travel Card

American Express Corporate Card

The University offers an American Express Card to all employees if the employee is recommended by their Department Head. Please submit the completed Application for the American Express Corporate Card to the Travel Office.

The employee is solely responsible for the use of the card and the card is to be used for University business only. Non-University business charges or delinquent payment on account will cause the card to be revoked. The cardholder is responsible for paying the bill in a timely matter each month. Please note that all monthly statements will be electronically sent only. You will not receive a paper statement.

Upon termination of employment with the University, or upon request, the card must be returned to the Travel Office located on the 2nd Floor of the Administrative Annex Building.

To report a lost or stolen credit card, billing address change, and for other assistance you may require, please contact American Express directly at 1-800-528-2122.

Program Features

  • There is no annual fee to the cardholder.
  • The need to carry excess cash or to use a personal credit card for University business is eliminated.
  • The American Express card provides an easy way to separate business and personal expenses.
  • Manage your account online: American Express
  • Free travel insurance (up to $350,000) and baggage insurance (up to $1250) are provided to the cardholder during business trips when the card has been used to purchase common carrier plane, boat, train, or bus tickets.

Cardholder Responsibilities

  • The American Express Travel Card is issued to the individual.
  • The American Express Card is intended to be used for University business related expenses only.
  • The cardholder is responsible for any delinquency fees on the travel card.
  • Request for travel reimbursement expenses are submitted in the normal manner and reimbursement is made to the traveler.
  • The cardholder pays American Express.

Getting Started and Manage Your Card Account Online

American Express Corporate Card statements are delivered online to provide you with an easy way to review, download and print your current and past statements.

To get started, please activate and register your Card at

After completing the online registration, ensure that you receive the monthly statement-ready e-mail notice each month. Review and confirm that the e-mail address listed for your "Online-only statement with statement ready e-mail notification" setting is correct at To view your statement online, go to and log in using your User ID and

American Express Corporate CardAmerican Express Customer Service

Dedicated, courteous, and efficient service representatives are available 24 hours a day, 7 days a week, to provide the assistance you may require, including:

  • Questions about Card benefits and services. We can help ensure you're getting the most from your card membership
  • Billing inquiries. Please be sure to have your monthly statement on hand to help expedite your call.
  • Replacement Card requests. If your Card is lost or stolen, a replacement will be issued and delivered to you (please see pages 5-6 for information about emergency Card replacement and lost wallet assistance).
American Express Additional Information
Additional Information

24 Hour Customer Service


Customer Service WebSite

Call Collect from abroad