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How to Read Your Billing Statement

The left column of the billing statement is a running list of all account charges. Student bills may include charges for:

  • Tuition and Fees
  • Student Health Insurance
  • Housing Cost
  • Meal Plan
  • Parking Pass
  • Bookstore Dollars
  • Past Due Balances from previous statements

The right column “Credits/Pending Aid” of the billing statement reflects financial aid and other awards that will help offset the cost of attendance. Keep in mind that loans are subject to an origination fee, so their amounts here will differ slightly from official financial aid award documents.

If the expected aid amounts are not reflected on the billing statement, check to be sure that aid has been officially accepted and all required paperwork is complete and has been submitted to Financial Aid. Financial aid is credited to the student account only after these two steps have been completed. For additional help, contact the Financial Aid Office or (910) 962-3177.

The balance owed is the difference between charges and credits. (Current students may also see previous and future balance amounts reflected here.)

If the balance due shows a negative number that means your credits outweigh your charges, and you do not owe anything at this time. If this is the case, you may be due a refund after financial aid is disbursed.

Visit the section about refunds for more information about how to set up direct deposit for the fastest access to your refund amount.

Watch How to Read Your Statement

Note: This is a sample bill intended to demonstrate the appearance of a typical UNCW tuition bill. Your bill will be customized to your own specific circumstances. Please refer to your Student Account in E-bill for your actual costs and credits.