Monday, March 23, 2020

The following message was sent to all students on March 22, 2020, at 8:41 p.m.

As you prepare for the resumption of instruction after a tumultuous couple of weeks, we wanted to provide a summary of support resources for your quick reference. Tomorrow begins a unique chapter for us all, and we expect there could be a hiccup or two. As we navigate this experience together, we want to encourage you to be patient and flexible with yourselves, and with all of the instructors and staff who are doing their best to meet your academic, technology, and campus service needs in the midst of extensive coronavirus impacts. Continue to take good care of yourselves, and please take social distancing and other prevention recommendations seriously, wherever you are. Thank you, Seahawks. We are very glad to welcome you back, if only virtually!

Academic Resources

- Keep Learning: This site provides resources and strategies to support an effective transition to remote learning.  

- Randall Library: Please visit this site for information on remote services.

- University College: Academic advising and other support to foster student success.

- University Learning Center: Tutoring, mentoring, and other support will be available fully online.

- Office of International Student & Scholar Services FAQs: International students may visit this link or contact their advisors for guidance.

Technology; Textbooks

- Technology Support:  If you are using Canvas, click here for support. The main Canvas page is here. For all other technical issues, please contact TAC.

- Laptops: In order to streamline our process for loaner laptops, we recommend students call or chat with the TAC. The TAC team will expedite the request to our onsite consultant. Although inventory is limited, ITS staff will do their best to meet all requests. Please allow 24 business hours for a response. The TAC can be reached at 910.962.4357 or by visiting http://uncw.edu/tac.

- Many web service providers are offering free or flexible options to those transitioning to online learning. You can read more about that via this ITS article.

- UNCW Bookstore: For information regarding digital textbooks, please visit this site. To initiate a textbook rental return, click here.

Health & Wellness; Hawk’s Harvest

- The Student Health Center and the Counseling Center in DePaolo Hall will remain open. Please visit their websites for more information. If you are unwell, be sure to call the Student Health Center (910.962-3280) in advance of any in-person visits to the Student Health Center or appointments in the Counseling Center.

- Students experiencing food insecurity should visit the Hawk’s Harvest website. 

Campus Dining & Meal Plans; Housing & Residence Life

- Information about dining locations, call-ahead and to-go orders, and more can be found here.

- Please see the new FAQs for info on One Cards, meal plans, etc.

- The Housing & Residence life website features important updates and resources for those students who have been granted exceptions to remain on campus.

In addition to college-specific guidance you may receive from academic leadership, please visit these sites for more information regarding your college:

- College of Arts & Sciences: https://uncw.edu/cas/

- Cameron School of Business: https://csb.uncw.edu/

- College of Health and Human Services - https://uncw.edu/chhs/covid19/index.html 

- Watson College of Education: https://uncw.edu/ed/coronavirus.html

- The Graduate School: https://uncw.edu/gradschool/