phone with UNCW logo on screen

Phone Help

Dialing Assistance / Operator Services

  • On-campus: dial 0
  • Off-campus: dial 910-962-3000

Assistance with Programming, Features & Purchasing

Service / Repair Requests

Before calling for a repair, test all of your telephone equipment with a known working number. If your equipment works correctly, there may be a problem with your telephone number. If the problem is in your equipment, you must arrange for repair or replacement of the equipment.

UNCW Networking and Communications will repair university-owned lines and equipment at no charge, but a fee may be assessed for user-caused damages. Please check your equipment carefully before requesting repair.

Repair Contact Information:

Report Harassing Calls

If you receive a harassing or threatening call, contact the University Police:

Emergency: Dial 911 from any UNCW extension, including courtesy phones.

Non-emergency: On campus dial 2-2222. Off campus dial 910-962-2222.