Students working at Port City Java

ITS Service Areas

Office of the CIO

View details on CIO Office here.

Consulting Services & Support

Consulting Services & Support encompasses classroom and computer technology support services, the Technology Assistance Center and Tac Repairs technology store, and business process consulting.

Enterprise Systems Support

Enterprise Systems Support focuses on support for enterprise-level applications including Blackboard Learn and Banner along with other mission-critical applications and systems. Application development, reporting and Web services fall within this service portfolio.

  • Director: Vacant
    910-962-7987
    Campus Box 5619

Infrastructure & Operations Services

Infrastructure & Operations Services is responsible for the planning, installation, management and support of UNCW's central computing and storage infrastructure in addition to its voice and data networks. This includes the infrastructure supporting advanced research computing, distance education and other academic initiatives.

Project Management Services

The ITS Project Management team manages the portfolio of all IT-related projects. This includes the implementation of new systems (through purchase or development), major system upgrades or modifications, and IT-system business process improvements. 

  • Project and Process Manager: Jarrett Piner
    910-962-3141
    Campus Box 5908
    pinerj@uncw.edu 

Information Security

Information Security is charged with safeguarding the confidentiality, integrity and availability of all information processed, stored or transmitted using university electronic resources. They also take proactive measures to counter threats, vulnerabilities and cyber-attacks.

IT Resource Management Services

IT Resource Management Services is responsible for management of ITS business and financial affairs including personnel administration.