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Business Core Service Team Updates

Event Updates

CHHS Convocation 2017

The CHHS Business Core Services Team would like to thank all of volunteers and student and community organizations who participated in the 7th Annual CHHS Convocation! From distributing t-shirts, face painting and hosting displays during the carnival, each of you played an extra special role in making the event a huge success! 

Team Updates

The First BCST Tea Time of the New Semester

Last year, the Business Core Service team implemented a new strategy for communicating with the college about policy changes and providing trainings on business processes and procedures. Tea Time includes presentations from different business services areas, and refreshments around a question-and-answer portion of the meeting.

The CHHS Business Core Service Team held two Tea Time information sessions during September on the topic of the new travel system, pre-authorization processes and reimbursement processes. The team travel specialist, Lesley McCoy, also hosted two open office hours specifically for travel-related questions or concerns. After much interest from around the college, four additional Tea Time sessions were offered in September. If you were unable to attend one of these sessions and need assistance, please email to schedule a time to stop by the BCST office to meet with Lesley.

Travel Updates

New Travel Processes

As of July 1, 2017, the university launched a new travel system called Chrome River. As with any software/procedural changes, we have experienced an adjustment period as we acclimated to the changes. Thank you for your patience as we have worked to learn the system and new methods in order to better serve you.

It is important to note that university travel without prior authorization is prohibited, and all travel pre-approvals and expense requests must route through Chrome River. You are still required to submit a CHHS Travel Request Form, approved by the fiscal authority, prior to any travel pre-approvals being processed. All approvals for pre-approvals and expense reports will be sent via email directly from Chrome River to your UNCW email account. Receipts may now be emailed to Lesley McCoy, travel specialist, or directly to using your UNCW email account. Keep in mind that documentation standards have not changed and receipts are required for reimbursement.

Personnel Updates

Full Cycle Performance Planning

The inaugural year for the UNCW Full Cycle Performance Program for staff came to a close on April 30, 2017, and the annual appraisals for the new cycle should be in full swing. If you have not already, please plan for the new 2017-18 cycle and ensure your goals align not only with your unit’s mission but with the university’s. While three-month and nine-month evaluations can be conducted on an “as-needed” basis, six-month evaluations are mandatory, and will be due to Sarah White ( by the end of October. Please see below for the calendar and deadlines regarding Full-Cycle Performance planning for this year:

When planning your goals, feel free to aim high, but also be sure you are able to attain what you are designating on your plan. Don’t be afraid to make suggestions for improvements. It’s possible that no one has thought of your idea before, and you, being on the front line, know what might be needed and what can be easily adopted to help your department run more efficiently. Below are the UNCW SHRA Institutional Goals for your review.

Be sure you have included a personal “joy” goal. Work can become very taxing some days, and looking forward to something that makes us happy could be that spark in our day or week. Human resources is providing workshops for employees to help you bring you specialized talent to the forefront. Follow this link for more info: